Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
To anyone that has been thinking of getting a puppy I truly believe pawrade is worth every penny they insure that I had gotten my questions answered and would give me lot of updates on things they are amazing team and deserve so much recognition
By Melanie S.
Response from Pawrade· Apr 18, 2025
Hey Melanie, Thank you so much for the kind words and vote of confidence. We are so happy that you let us help you adopt the perfect pup for you. Best wishes!
We are overjoyed with our two new babies. Yorkshire Terriers, Alexander & Avery. Pawrade was excellent giving us step by step instructions and answering all our questions. We are so grateful, thank you, Pawrade!
By Kim C.
Response from Pawrade· Apr 18, 2025
Hey Kim, A double thank you to you for letting us help you to adopt a pair of perfect pups. We are so happy to hear that all went so well and wish you all the best.
I love our little doggie. She’s great! Thank you!!
By Wade B.
Response from Pawrade· Apr 18, 2025
Hey Wade, We are so happy that you are so happy. Thank you for chosing Pawrade and best wishes.
Pawrade was excellent in providing a method for us to easily find a puppy. They were incredibly responsive with answering our questions and forwarding our requests to the breeder prior to purchase. For example, we had specific inquiries about the puppy's health and temperament, and Pawrade promptly provided answers and reassurances. The puppy was delivered to us using their transportation concierge, Express Puppies. We were delighted by the timeliness and care during transportation. The puppy arrived clean, happy, and well cared for. The follow-up afterward to ensure the puppy is receiving consistent and continuing care was wonderful. We received valuable support and advice, making sure our new puppy was settling in well. I would work with Pawrade again without hesitation and recommend their services to anyone looking for a new puppy.
By Lori R.
Response from Pawrade· Apr 18, 2025
Hey Lori, We are so happy to hear that all went so well for you and your new furbaby. We really so try so hard to make the process seamless. Thank you for the kind words and thank you for trusting Pawrade.
They say your first vet visit is covered and that was a lie. Was told the pup was crate trained and had been on many car rides the breeder said that he had only been in car to the vet. All I can say is do not trust them go above and beyond to vet the breeder once you have paid for the animal. That's the only way you can reach breeder anyways. Just be vidulant when dealing with this company.
By Justin H.
Response from Pawrade· Apr 16, 2025
Jusitn, nowhere on our website or in our documentation is it written that your first vet visit is covered. I have also reviewed all the recorded calls and at no time did anyone verbally tell you that. Any health issues discovered at the first visit would be eligible for coverage. The visit itself is an expected expense of being a new puppy parent. It is extremely important to note that your pup arrived completely healthy, with no issues. Our Health Guarantee is posted on our web page and it is also presented to you during the checkout process before purchase. The details for the 30 days of complimentary Melife coverage that we provide are also fully disclosed. The regular costs associated with a puppy wellness visit are not covered by the PetPay Health Guarantee or the 30 days of complimentary Metlife insurance that we provide. A wellness visit is an expected expense with owning a puppy and something that a responsible pet owner would do regardless of where they found their new pup. Should there be any heath concerns discovered at that visit, the actual issues would be eligible for coverage. For example if your pup was found to have something common in pups such as the parasite Giardia, the medication to treat the Giardia would be covered. Should your pup be completely healthy, with no issues, the regular cost for the visit is an expected expense of puppy ownership.
I just received my new puppy today. She is healthy and happy and sleeping in my arms. She played for two hours got exhausted and fell asleep. It was a pleasure dealing with this company.
By Patricia
Response from Pawrade· Apr 18, 2025
Hey Patricia, we are so happy to hear that all went so well for you and your new furry family member.. Thank you for trusting Pawrade and best wishes.
It was a.long process for me because I had trouble coming up with the money. But everyone was kind and patient with me. I got my puppy early Saturday morning and she is perfect. She is loving, sweet, frisky, playful and sleeps like a baby.
By Robin C.
Response from Pawrade· Apr 18, 2025
Hey Robin, Thank you so much for choosing Pawrade. We know every circumstance is a little different and we do all we can to help our clients navigate the process and get the awesome pup they choose. Best wishes to you and your new best buddy.
You shouldn't have to go to their website to unsubscribe from emails. Another step, another inconvenience.
By Christine
Response from Pawrade· Apr 18, 2025
Hey Christine, we do apologize for the inconvenience.
