Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
You kept us well informed, gave us every detail that we needed.
By Sammy
Response from Pawrade· Apr 23, 2025
Hey Sammy, when folks choose to get a new pup online, we know that communication is key. We do all we can to keep our clients fully informed every step of the way. Thank you for trusting Pawrade, and best wishes.
As a first time buyer they made me feel confident with the process and I was never left any doubt as to the quality of service that was rendered to me.
By Robert
Response from Pawrade· Apr 23, 2025
Hey Robert, we certainly know that getting a new pup online can cause folks some anxiety. So we do all we can to make the process smooth and stress-free. Thank you for trusting Pawrade, and best wishes.
Excellent service and we received our fur babby as advertized. customer service outstanding. I would highly this sevice
By Terry P.
Response from Pawrade· Apr 23, 2025
Hey Terry, thank you for the kind words and thank you for trusting Pawrade. Best wishes to you and your new furry family member.
We absolutely love our dog! We absolutely enjoyed the sellers too! My experience with your insurance person was awful! This dog was worth the 9.5 hour drive to retrieve him❣️
By Lynda B.
Response from Pawrade· Apr 23, 2025
Hey Lynda, thank you so much for the kind words. We do not have and insurance person, but we do provide 30 days of complimentary health insurance through Metlife. We will certainly relay your dissatisfaction through our liaison. Best wishes for many fun filled days to come with your new best buddy.
My puppy is happy and healthy even after his long trip. I had a great experience with Pawrade and communications were consistent. Highly recommend!
By Mich
Response from Pawrade· Apr 22, 2025
Hey Mich, thank you for the kind words. We are so happy to hear that all went so well for you and your new furry family member. Best wishes for many fun filled days to come.
Pawrade needs to make sure that the breeders and vets actually check the dogs before being sent out i received my pup and on his first check up with my vet found out he had mites in his ears and a bunch of black stuff in his ears. Costed me a extra 250 bucks at the vet plus all the supplies i needed to by to make sure my house wasnt full of mites after all the money we already spent Just to get him here. And all you guys wanted to give me was a slap in the face of 50 bucks back. Other then that big issue the experience was good and the pup is good so far.
By Armando R.
Response from Pawrade· Apr 28, 2025
Hey Armando, We are sorry to hear that your pup arrived with ear mites. While this is a minor and easily treated condition we can certainly understand that it can be frustrating. W agree this is something the vet should not have missed and are reaching out to ensure this does not happen in the future. The medication would be covered under the PetPay health Guarantee as well as the 30 days of complimentary Metlife insurance we provide. But please keep in mind that the regular cost of the puppy wellness check is an expected expense with a new puppy and not covered by any insurance. Thank you for choosing Pawrade, and we do apologize for the ear issue.
You walked us through every step and made us feel very comfortable adopting Madison from so far away!! The transportation was very professional and keep us updated almost every step of the way on how Madison was doing along with pictures and where they were in relationship to coming our way with our new little girl . Can not say enough of how comforting everyone was to us to know she was safe and on her way to her new home.
By Shirley Petrie and Patt H.
Response from Pawrade· Apr 22, 2025
Hey Shirley and Patt, Thank you so much for the wonderful review. We really so try so hard to make the process seamless for our wonderful clients. We are so happy to hear all went so well for you and your new furry family member. Best wishes for many amazing adventures to come.
If it wasn't for a trust pilot, I don't think I would have went ahead with the adoption... I was scammed prior to this with someone else, and it was absolutely horrible... I was very leery and looked them up on trust pilot, and they had a great rating. It is the reason why I moved forward with the adoption.
By Jenny O.
Response from Pawrade· Apr 22, 2025
Hey Jenny, Thank you for trusting Pawrade. Sadly there are a lot of shady operators out there. But no worries at Pawrade. We make sure you get the perfect pup for you in a completely safe and secure transaction. Best wishes for many fun filled days to come with your new best buddy!
