Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
This is our second puppy from Pawrade. Great experience (again)! She is absolutely beautiful and now our first has a playmate.
By CLAIRE H.
Response from Pawrade· May 20, 2025
Hey Claire, Thank you so much for returning to us for a second furry family member. We are so happy to hear that we were able to do such a fine job for you. Best wishes.
The way the whole process went made the entire process a smooth and well in formed manner. Could not have been more please. I appreciate all involved thank you
By Thomas P.
Response from Pawrade· May 20, 2025
Hey Thomas, we really do put in all the work to make the process seamless for our wonderful clients. Thank you for trusting Pawrade and best wishes.
We had a good experience with Pawrade. Unfortunately the puppy we received was not the puppy that was advertised on the site. I asked for specific things on the puppy and they assured me she was what I wanted. She was not a calm, sweet puppy at all. We love her, and we hired a personnel trainer to help us with our new puppy. After 6 weeks she has come a long way, but we feel that she was not described correctly in the original advertisement. When I questioned Pawrade about this, they just said she was adjusting to the new environment, but it was more than that for sure. We love our new puppy, but we don't feel like they communicated well with us on this puppy!
By Melissa C.
Response from Pawrade· May 20, 2025
Hey Melissa, thank you for choosing Pawrade and thank you for your honest feedback. We always do our best to provide an accurate description of every pup. And we do apologize that your pup was not exactly what you were hoping or personality or behavior wise. Pups can behave differently in various environments and they can also change as they grow and mature. Thank you so much for putting in the extra work and providing the extra love to help the pup grow and adapt to become a perfect fit for you and your family.
We recived our puppy in excellant condition. Chloe's travels from FLA to CA had us a bit worried, turns out she did very well. Chloe met the rest of her fur family. Wow it went great, Chloe settled in immediately. Couldn't of ask for better accomadations. Thank you for everything.
By Jill C.
Response from Pawrade· May 20, 2025
Hey Jill, thank you so much for the kind words and thank you for trusting Pawrade. Best wishes for many fun filled days to come.
Everything went great Max, my Boxer, got here safe and sound and is fitting into perfectly.
By Jacqueline
Response from Pawrade· May 20, 2025
Hey Jacqueline, we are so glad to hear that all went so well for you and Max. Thank you for trusting Pawrade and best wishes.
Quite an ease company to deal with. There were just a few issues we had to iron out. We received a healthy puppy and are trying to be patient with her and give her all the love.We can. We start puppy training on friday. Georgia, it's a delight and as in good health. Our experience was ok with them.
By Teri E.
Response from Pawrade· May 20, 2025
Hey Teri, thank you for the kind words and thank you for trusting Pawrade. Best wishes for many amazing adventures to come with your new furry family member.
The whole process was easy and pleasant. Your employees were so helpful and kind to work with. We love 💕 our fur baby!
By Ellen and M.
Response from Pawrade· May 20, 2025
Hey Ellen and Mark, thank you so much for the kind words and thank you for trusting Pawrade. Best wishes for many fun filled days to come.
My Yorkie, Kai, arrived safe and sound. Pawrade was helpful in getting appropriate information to me. My vet weighed him at 2.5. His teeth are underdeveloped but already with light exercise, a healthy diet, lots of love and fun play, his true Yorkie personality is emerging. Pawrade went the extra mile when there tech issues in paying my travel costs. I can’t express how much that meant!
By Jill P.
Response from Pawrade· May 20, 2025
Hey Jill, thank you so much for trusting Pawrade to help you find the perfect pup for you. Best wishes for many fun filled days to come.
