Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Very friendly staff. They kept me up to date with information on my journey. Communication is key and Pawrade was excellent with their communication!!!!!
By Luis A.
Response from Pawrade· May 28, 2025
Hey Luis, thank you so much for the kind words. We are so happy to hear that all went so well for you and your new best buddy. Best wishes for many amazing adventures to come.
Excellent great 👍
By Raunak
Response from Pawrade· May 20, 2025
Hey Raunak, short and sweet, and we will certainly take it. Thank you for choosing Pawrade, and best wishes.
They were personable and careing.Helped every step of the way. We drove from nj. to Indiana and they delivered Marley right to our hotel.Delvery date was 5-16 and they have been incontact several times to check on her.She is a Saintberdoodle and is the love of our life.Would do it all over again,great experience and will highly recommend Pawrade!!
By Ron T.
Response from Pawrade· May 20, 2025
Hey Ron, we are so happy to hear that all went so well for you and your new furbaby. Thank you for choosing Pawrade and best wishes.
Everyone did such a great job and very professional
By Cindy
Response from Pawrade· May 20, 2025
Hey Cindy, short and sweet and we will certainly take it. Thank you for choosing Pawrade and best wishes.
The team at Pawrade was supportive every step of the adoption, including delivery. I was able to find the perfect addition to our family, and I am forever grateful for the service.
By Julie G.
Response from Pawrade· May 20, 2025
Hey Julie, thank you for the kind words, and thank you for trusting Pawrade. Best wishes for many amazing days to come with your new best buddy.
Our Alaskan Klee Kai arrived over the weekend from Iowa to Bay Area, CA. I am pleased with the level of service from Pawrade as well as their delivery drivers. The driver sent us messages and kept posted and puppy arrived safely. We are so happy!
By James W.
Response from Pawrade· May 20, 2025
Hey James, We are so happy to hear that you are so happy. Thank you for trusting Pawrade and best wishes!
So my 11 year old daughter sent me this website as part of her report to me as to why we should get a dog. I was the holdout in the family. We bought our puppy on Good Friday. Then I saw some negative reviews and freaked out. I cancelled the order and tried to call, but I thought I didn't reach anyone (On Easter, no less). However, I now see that they called back immediately after I'd called, and left a voice mail I hadn't discovered. When I talked with them, they were more than helpful with the questions I had about the no puppy mill pledge and the response time. My case manage gave me her direct line and hours and let me know I was within my rights to cancel if I still wanted to do so. Apprehensively, I went ahead with the order. Well, our new family member has been with us for a week, and he is great! We went to pick him up and it was a reputable breeder, not a mill. He's sweet and healthy, and Pawrade has been very responsive and helpful. Glad I went through with it! No Regrets!
By Cari
Response from Pawrade· May 20, 2025
Hey Carl, Thank you for the kind and detailed review. We certainly do put in all the work to make sure you get a wonderful pup in a completely safe and secure transaction. No puppy mills and no worries at Pawrade.
Pawrade has some cute pets, but the experience was just okay. The site could be more user-friendly and at times felt a bit overwhelming. Not bad, but could improve!
By Kent S.
Response from Pawrade· May 20, 2025
Hey Kent, thank you for the constructive feedback. We are always looking for any way to improve our process. Best wishes.
