Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
My adoption experience was exciting and easy. My puppy and I are having a lot of fun and love. Thank you for your service!
By Jessica D.
Response from Pawrade· Aug 25, 2025
Hey Jessica, Thank you for the kind words and thank you for trusting Pawrade. Best wishes.
We were notified prior to our puppy being transported that she had hook worm and that they would not release her till they verified she was clear of hook worm. Following her first fecal test at the vet after we received her, she tested positive for hook worm. Pawrade released her to us without validating her hookworm had cleared as they stated.
By Andrew K.
Response from Pawrade· Aug 25, 2025
Andrew, as with all of our pups, yours received a head-to-toe exam by a USDA-licensed vet. This exam did find that your pup had hookworm, a very common issue with puppies. Because we operate with integrity and transparency, we notified you of the issue and that we would have the pup treated, and once clear, it could travel home. The pup was treated and retested a few days later, showing it was clear. Unfortunately, likely due to the stress of rehoming, it seems the hookworms did flare back up. We are sorry this happened, but it is impossible to predict, and this is also covered under your Health Guarantee. If you have not already, please be sure to submit your vet documents to [email protected] so that we can get you taken care of.
The step by step communication is above and beyond
By Patty K.
Response from Pawrade· Aug 25, 2025
Hey Patty, We know that getting a new pup online can cause folks some anxiety and communication is key! Thank you for choosing Pawrade and best wishes.
Great info before I bought the puppy and once I got her she came by van. They kept us informed of how all the puppies on the route were doing and gave me direct communication about when they would be at my house. They came about 11 pm and gave me my puppy and all her paperwork with some toys, food and treats. It all went great!
By Janet M.
Response from Pawrade· Aug 18, 2025
Hey Janet, we are so happy to hear that all went so well for you and your new furry family member. Thank you for choosing Pawrade and best wishes for many fun filled adventures to come.
Once I decided to make the call, everything worked seamlessly. Pawrade is good a letting you know what is next and what I need to do. No doubt, the are very committed to excellence. My extremely cute little chihuahua arrived on time and in perfect shape. So happy I did this.
By jon
Response from Pawrade· Aug 18, 2025
Hey Jon, we are so happy to hear that we were able to do such a fine job of helping you adopt the perfect pup for you. Best wishes for many amazing days to come.
Our experience was great they did everything they said they were going to do and had the puppy here a day early and on time they did a fantastic job. I would like to say though that from the breeder they said the puppy was crate trained and potty trained on the pee pee pads. We've had the puppy Oliver for over a week now and she just not getting the potty training and a crate training.
By Joseph N.
Response from Pawrade· Aug 18, 2025
Hey Joseph, we are so happy to hear that all went so well for you and your new furry family member. Thank you for choosing Pawrade and best wishes for many fun filled adventures to come.
Very professional and warm people. Caring about the breeder, pup, and buyer. Easy to work with and communicative throughout the whole process including providing update pics pre-and post purchase.
By AJ
Response from Pawrade· Aug 18, 2025
Hey AJ, Thank you for the kind words and thank you for trusting Pawrade to help you adopt the perfect pup for you. Best wishes.
Great communication, perfect puppy. With the help of pawrade I had a previous commitment and could not take the puppy right away, they contacted the breeder and made arrangements to wait till after my commitment. Puppy was in very good condition, wonderful disposition.
By margaret S.
Response from Pawrade· Aug 18, 2025
Hey Margaret, we are so pleased to hear that we were able to do such a fine job helping you to adopt your new furry family member. Thank you for trusting Pawrade, and best wishes.
