Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Everyone was very helpful and I appreciate being so well informed during this entire process! The communication was great and I really appreciated having such timely responses.
By Madter
Response from Pawrade· Sep 30, 2025
Hey Madter, we are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes.
Buyer Beware, we purchased our second puppy from them because the first experience was a good one, however, our second puppy was not declawed like the first and after the vet check, we found he was not microchipped as promised. Now trying to communicate the issues to Pawrade with no response. When you pay $2850 plus for a dog, you expect to get what you paid for, not here. Also after being given the paperwork, we realize these dogs are cross promoted. We saw our puppy on a Facebook group for $2300 less and thought it was a scam. Same pictures, same description! We reported it to Pawrade and no response. When we get the paperwork, there is the name of the dog found in that Facebook group on the envelope! Something isn’t right about this entire purchase and no one is responding to our calls or concerns or giving us answers. I feel we lost a lot of money through this transaction! Be careful when buying a puppy from them!
By Genie M.
Response from Pawrade· Oct 14, 2025
We are sorry to hear that Genie is not completely happy with her pup. However it is not true that the customer has tried to communicate with no response. In fact, on September 12, ( 4days before this review) on a recorded line, the customer talked to our customer service representative Carli about her concerns and the customer then exchanged emails with our Health Guarantee manager. The health guarantee manager confirmed that her pup was never represented as having its dew claws removed. It is also factual that the Husky breed is not one of the breeds where removal is typical. Dewclaws would only be removed on a Husky if there was a specific reason or concern to do so. The customer never mentioned the lack of a microchip. it is common for them to fail as they are tiny electronic devices and they can also fallout as they are paced just below the skin. Either way we would compensate the customer to have a new chip inserted. All of our pups are priced at the low end of fair market value. Your pup was listed for $2350 and you received a $350 discount, so the final price to you was $2000. You then chose to use our optional (not required) transportation service for $749 to have the pup delivered to your door. Your numbers would indicate you found the "same " pup for $550. That would certainly be a scam that has nothing to do with us. We go to great lengths to ensure our clients receive the pup they chose, happy and healthy in a completely safe and secure transaction with no worries of scams.
My experience is nothing short of amazing
By Brittany B.
Response from Pawrade· Sep 30, 2025
Hey Brittany, short and sweet and we certainly appreciate the kind words. Best wishes to you and your new furry family member.
This was a lot less stressful than we thought it would be . Pawrade stayed in contact with us for questions we had . This was a stress free process . Our puppy is awesome. Thank you .
By Manuel M.
Response from Pawrade· Sep 30, 2025
Hey Manuel, Thank you for the kind words and thank you for trusting Pawrade to help you adopt the perfect pup for you. Best wishes for many fun filled days to come.
This was my first time using online shopping for a puppy and was a bit skeptical but decided to give it a try. Pawrade was definitely a trust worthy option. Communication and updates were giving to me on the selected puppy. I used the delivery service provided and the puppy was taken care of during the long roadtrip to me. I was provided live location of the driver as they were on route. The Breeder took excellent care of her puppies and my new puppy was sent to me with some treats, food and a toy. I would recommend and would definitely use this website again in the future. No negative experience whatsoever. Proud new Fur Mama 😊
By Katerina K.
Response from Pawrade· Sep 30, 2025
Hey Katerina, Thank you so much for the very kind and detailed review. We are so happy to hear that we were able to do such a wonderful job for you and your new best buddy. Best wishes for many fun filled days to come.
Wife loves, no really loves the dog, If it wasn't for the paper mix up it would've been perfect
By alexander M.
Response from Pawrade· Sep 30, 2025
Hey Alexander, thank you for trusting Pawrade, and we are so happy to hear your wife is so in love with her new best buddy. We do apologize for any paperwork issues and appreciate you bringing this to our attention.
Love my Dachshund but they sold it as a Mini and it’s a Maxi!!!
By Marien
Response from Pawrade· Sep 30, 2025
Hey Marien, Thank you for choosing Pawrade. We are sorry to hear that you are not completely happy with your new pup. We make every effort to represent our pups as accurately as possible. Unfortunately, sometimes genetics are unpredictable, and pups can be larger or smaller than you would predict.
This is my second time with purchasing through Pawrade and I am completely satisfied with their services. They were very helpful and spoke clearly about the process of getting our puppy home. He arrived very excited and healthy. My family
By Nora Torres C.
Response from Pawrade· Sep 30, 2025
Hey Linda, Thank yo so much for returning to Pawrade. We are so happy to hear that all went so well for you and your new furry family member. Best wishes.
