Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
My baby nephew got his forever best friend last couple of days and im pretty sure she was very happy and also im sure her new found bestfriend as well. Thanks!
By Pierre
Response from Pawrade· Oct 6, 2025
Hey Pierre, Thank you for the kind words and thank you for trusting Pawrade to help you adopt the perfect pup for you and your nephew. Best wishes.
We thought our experience went really well. We were kept up to date on the timeline. It was also great to see where they were traveling day to day. He came to us happy and smelled clean. We love him so much!!!
By Michelle G.
Response from Pawrade· Sep 30, 2025
Hey Michelle, Thank you for the kind words and thank you for trusting Pawrade to help you adopt the perfect pup for you. Best wishes for many fun filled days to come.
Our experience with Pawrade was devastating. The puppy we purchased died just 3 days after arrival, leaving our two kids heartbroken and us facing huge medical bills. Despite their promises of “healthy, happy puppies,” we were delivered a very sick puppy — and when he became ill and died, Pawrade tried to escape responsibility through technical loopholes in their health guarantee. We only received a refund for the puppy (not the costly transportation or medical bills) after escalating to senior staff and involving a lawyer. Until then, our concerns were dismissed. Their support team even refused to speak with us by phone. No help was offered with medical expenses, and compassion was absent at every step. Pawrade’s polished marketing hides how shady and unresponsive they truly are. We strongly advise others to avoid Pawrade. #SayNoToMills #SayNoToPawrade
By Andre Lira G.
Response from Pawrade· Oct 6, 2025
We are very sorry that your pup fell ill. We make every effort to ensure they are completely healthy before traveling to their new homes. Every pup receives a head to toe exam by a USDA licensed Veterinarian and every breeder is fully licensed and inspected by the USDA and or their local regulating agencies as required. Sadly, on rare occasion, with even the best care pups can get sick. This happens even with human children and parents that provide the best care possible. We also made every effort to resolve this for you. We offered to have another pup delivered to your door at no cost, including transportation, or to provide you with a full refund of the cost of the puppy as clearly outlined in your Reservation Agreement. You chose the refund and we immediately issued it. Transportation services are optional, not required, provided by a third party and clearly disclosed as non refundable once provided as this is separate from the purchase of the puppy.
Everything was great from the people who worked with me to getting this sweet puppy. She was well taken care of and is a joy.
By Daniel C.
Response from Pawrade· Sep 30, 2025
Hey Daniel, we are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes.
Communication was excellent. Quick to make the money, slow for delivery. All in all a good experience.
By Barbara
Response from Pawrade· Sep 30, 2025
Hey Barbara, thank you for choosing Pawrade to help you adopt the perfect pup for you. It is true that we are very careful to make sure all is in order before we will allow a pup to be delivered. This typically takes 10 days or so and we do disclose this in our Reservation Agreement. We require every pup to be fully inspected by a USDA vet before going to their new home. Getting this appointment is typically at least 5 days for the breeder. We do understand that folks are eager to get their new best buddy, but the pup's health and safety always come first.
Pawrade matched me with my son and I love him more than words could ever describe! He’s a Pomeranian and is only five months old. He’s perfect in every way! He’s better than my dream!!! I can never convey how thankful I am for him!!!
By customer
Response from Pawrade· Sep 30, 2025
Thank you for the kind words and thank you for trusting Pawrade to help you adopt the perfect pup for you. Best wishes for many fun filled days to come.
Easy breezy! Whole process was great & I have a fabulous puppy. Healthy, happy & my other dog loves her. Thx for a seamless experience.
By Linda W.
Response from Pawrade· Sep 30, 2025
Hey Linda, we are so happy for you and your new furry family member. Thank you for trusting Pawrade, and thank you for providing a loving home for one of our pups. Best wishes.
the reserving was great, the delivery was great, and the receiving of our puppy was even better. Thanks so much! Curtis Enselman
By Curtis E.
Response from Pawrade· Sep 30, 2025
Hey Curtis, we are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade, and best wishes.
