Paw Print GeneticsReviews of pawprintgenetics.com

Very easy to complete the testing

EZ to deal with -,fair price and timely!

My only complaint is testing took longer than expected by 4 days. Otherwise good as usual.

Receipt of swab kit was fast. instructions on how to use were clear Tests were completed within the time frame. 4 stars as I had to re-do swabs: 1) they did not inform me they needed more from a dog that was in their database. 2) the dog I sent in I had to re-do, my suspecion is something happened to the kit at the lab as I had tracking showing it delivered, a due date but didn't get results. They had me swab both dogs. They did make it right with fees/credit.

Having to get someone in USA to post on swabs to me was a hassle.

Customer service was friendly and reliable.

Every time I call the staff is super nice.

The turnaround time took a long time.