Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
The vet tech was very informative and friendly she addressed my needs. I highly recommend pawp
By Dustin W.
Response from Pawp· Feb 15, 2026
Thank you for recommending us! We're glad our team could address your needs with friendly, informative care. That's the kind of service we strive to provide every time. We appreciate your support!
The vet was very helpful and gave good advice
By Shannon
Response from Pawp· Feb 15, 2026
Thank you! We're pleased our vet could provide helpful advice for you and your pet. We appreciate you sharing your experience!
I got good useful information on the issues that we are having and they were very helpful for us. Thank you guys for being here 24/7 for mostly my pets and my family. You guys are a big help ecially when our local veterinarian is closed on the weekends and after hours worth every penny
By Ray S.
Response from Pawp· Feb 15, 2026
Thank you so much for this wonderful review! We're thrilled we could provide helpful information about your pet's issues, especially when your local vet was closed. Being available 24/7 for you, your pets, and your family is exactly why we do what we do. We appreciate you being a Pawp member!
Fast reliable response
By Rosemary M.
Response from Pawp· Feb 15, 2026
Thank you! We're glad we could provide fast, reliable support. That's what we aim for every time!
Dr was caring personable took time and wanted pictures told me what to watch for and what to do. Recomended
By Georgette R.
Response from Pawp· Feb 15, 2026
Thank you for recommending us! We're so glad our doctor took the time to be thorough, reviewed pictures, and gave you clear guidance on what to watch for. That caring, personable approach is what we strive for!
My vet was very thorough. Walked me through the process of making sure that this was not an emergency and I got valuable information on how to handle my dogs diarrhea.
By Sandra C.
Response from Pawp· Feb 14, 2026
Thank you for sharing this! We're glad our vet could walk you through the process and help determine the best course of action for your dog's diarrhea. Providing that thorough guidance and peace of mind is exactly what we aim for!
Very knowledgeable and friendly. Makes me want to request same vet everytime
By Ben
Response from Pawp· Feb 13, 2026
Thank you for this great feedback! We're thrilled our vet provided knowledgeable and friendly care. Our entire team shares that same commitment to providing quality, caring support, so you can count on that level of service every time you reach out!
Wonderful! Glad to get vet advice at home at night!
By Laura
Response from Pawp· Feb 13, 2026
Thank you! We're so glad we could provide vet advice from the comfort of your home at night. That's what we're here for, 24/7!
