Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Great advice and easy to understand and talk too.
By Brenda M.
Response from Pawp· Mar 7, 2026
We love hearing this! It's so important to us that our medical team is not only knowledgeable but also easy to connect with. Thanks for trusting us with your pet's care.
Excellent responses
By Laura B.
Response from Pawp· Mar 7, 2026
We're so glad we could help! Thanks for trusting us with your pet's care.
I always come to them first for advice before I spend money I don’t have
By Joseph L.
Response from Pawp· Mar 7, 2026
We're so glad we can be that trusted resource for you. Knowing we help you feel more confident about your pet's care and avoid unnecessary costs means everything to us. Your trust is what drives us, and we'll always be here whenever you need guidance.
Helpful advice and reassuring to bad can't do a video call and they can't prescribe medication
By Pam P.
Response from Pawp· Mar 7, 2026
We're so glad our team could provide helpful advice and reassurance for your pet! Video visits are available through our app, and we're actively working to expand prescription services as regulations allow in more areas. We'd love to help you explore these options, feel free to reach out to [email protected] anytime. Thanks for being part of the Pawp family!
The veterinarian was knowledgeable and thorough. She showed me what to look for in caring for my dog. Tips on finding over the counter remedies to keep my dog healthy. I did not have to wait long for a doctor to address my dogs issues.
By FLORENCE C H.
Response from Pawp· Mar 7, 2026
We're so glad the doctor could give you the guidance and care your pup needed. It's wonderful to hear the tips were helpful and that you didn't have to wait long. Having support when you need it matters, and we're always here for you and your dog.
I had looked up reviews on Pawp before I installed it, and there were mixed reviews, but I got it just in case I ever needed guidance between taking my dog to the vet or the ER. It really came in handy only a month after I got it. Something that looked serious, but questionable appeared on my dog, and the tele vet was able to determine that it could wait for a next day vet visit, and she was right! I'm sure it saved me so much money vs if I had gone straight to an Emergency one, considering it was after hours and most vets were full for next day visits.
By NA
Response from Pawp· Mar 7, 2026
We're so glad we could help you navigate that stressful moment and find the right path forward for your pup. That's exactly what our medical team is here for — giving you peace of mind and helping you make the best call. Thanks for trusting us when it mattered most, and we're thrilled everything turned out okay!
My experience with Tabitha was awesome 👍🏻 I pretty much knew what she would say, but I am just traumatized by how my kitty boy's sister died in 2024 and needed to get another opinion. I'm glad that Pawp will soon be offering prescription services too!
By Ima M.
Response from Pawp· Mar 7, 2026
We're so glad Tabitha could be there for you during such a difficult time. Losing a pet leaves such a deep mark, and we completely understand needing that extra reassurance and support. Your kitty boy is lucky to have someone who cares so deeply. We're excited about our prescription services too and can't wait to make caring for your pets even easier!
I have used this through my Walmart plus account and have also use the 24 seven vet tech on call and the paid vet visit and I have nothing but great things to say these people are courteous and kind and my virtual vet visit that is paid was one of the best visits I have ever had whether it was for my dog or even myself I highly recommend PAWP
By Richard K.
Response from Pawp· Mar 7, 2026
We're so grateful you took the time to share this! Knowing our medical team provided such exceptional care during your virtual visit means everything to us. It's wonderful to hear they were there for you around the clock and made such a positive impact. Thank you for trusting us with your pup's health and for the incredible recommendation!
