Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Easy to chat with a vet tech about my dog’s issue. I was able to schedule an appointment with a vet after we were finished.
By Lori T.
Response from Pawp· Mar 9, 2026
We're happy our medical team could help with your pup's issue and get you connected with a vet quickly. That seamless support from start to finish is exactly what we're here for. Thank you for trusting Pawp!
Even if you don’t use the Emergency fund, it’s nice to have a communication line with a vet whenever you need to, and get proper advice on wether your pet issue needs further attention or not.
By Carla A.
Response from Pawp· Mar 9, 2026
Having that direct line to our medical team really does bring peace of mind, especially when you're caring for multiple pets. We're glad you can reach out anytime a question comes up, whether it turns into something bigger or just needs quick guidance. That reassurance is exactly what we want every pet parent to feel
The vets are knowledgeable. They have a lot of ideas on how to resolve your dilemmas.
By Marie T.
Response from Pawp· Mar 9, 2026
We love hearing that our medical team could offer you helpful solutions. Having knowledgeable support when you need it most makes all the difference for your pet's care.
Seriously, the Pawp team and their advisors are fantastic. They've always been so helpful with any questions I've had. It's really comforting to know they care about our furry friends. Plus, they always give such clear and useful information. It's great to have a service that's so reliable and friendly.
By Gab E.
Response from Pawp· Mar 9, 2026
We're very glad to hear this! Knowing our team has been there for you and your pet when you needed guidance means everything. It's exactly why we do what we do. Thanks for trusting us with your furry friend's care.
Completely through; asks a lot of questions chatting with the vet; knowledgeable and helpful. I will be recommending to all of my friends and family to get Pawp! You guys are the best!!!
By Tim K.
Response from Pawp· Mar 9, 2026
We're so happy to hear Pawp has been helpful for you and your pet! It's wonderful that our medical team's thoroughness and care made such a positive impression. Recommendations from happy members like you mean everything to us. Thank you for trusting us with your furry friend's health!
The tech assistant was amazing took her time and answered all my questions
By Linda J.
Response from Pawp· Mar 8, 2026
We're so glad our medical team took the time to answer everything you needed! That's exactly what we're here for. Thank you for trusting us with your pet's care.
When my fur baby Lil Mama Got sick I was extremely worried but I was helped right away with no waiting time at all and got to speak to the vet tech. Who is very very helpful. And knowledgeable. I was very thankful.
By Amy W.
Response from Pawp· Mar 8, 2026
We're so glad we could be there for you and Lil Mama when you needed us most. Knowing our medical team could help ease your worry and get you answers right away means everything to us. Thank you for trusting Pawp with her care!
Love the updates,plan of care,speaking to a vet..very thorough .
By Sandra J.
Response from Pawp· Mar 7, 2026
We're so glad the experience felt thorough and helpful! Knowing our medical team took the time to walk you through everything and keep you updated means a lot. We'll be here whenever your pet needs us.
