Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Easy and great process! So happy I found it! Id highly recommend.
By Natalie R.
Response from Pawp· Mar 14, 2026
We're so glad you had such a smooth experience! It's wonderful to hear the process worked well for you. Thanks for the recommendation and for trusting us with your pet's care.
Amazing answers and took the time to calm down a panicking mom. Thank you so much!!!!
By Dianna R.
Response from Pawp· Mar 12, 2026
We're so glad we could help ease your worry and give you the answers you needed. Your pup is lucky to have such a caring mom looking out for them. Our medical team loves being there for moments like these!
So far so good. I contacted Pawp concerning my obese cat. That was last night so we are just getting started on recommendations. I was able to chat w/someone shortly after signing on. She was kind and helpful!
By Stacy G.
Response from Pawp· Mar 12, 2026
We're glad you reached out about your cat and that our team could connect with you quickly. It sounds like you're off to a good start, and we hope the recommendations help support your cat's health journey. Thanks for giving us a chance to be part of their care!
So grateful for the service. The vet was very knowledgeable. Very friendly, very reassuring. Highly recommend using them. They gave great advice and calmed my worried mind down.
By RichTina M.
Response from Pawp· Mar 12, 2026
Hearing that we could ease your worries really means a lot. Our medical team loves being that calm, reassuring voice when pet parents need it most. Thanks for trusting us with your concerns and for sharing your experience!
Representative was patient and helpful!
By Rkinlow
Response from Pawp· Mar 12, 2026
We love hearing that! It's so important to us that you felt supported and heard. Thanks for trusting us with your pet's care.
The vet that I talk to was very helpful and explaining to me what possibly could be wrong with my animal and what my next steps need to be to get them better. Was very simple and easy to use the app. Definitely recommend and will use it again in the future if need be.
By Jamie F.
Response from Pawp· Mar 12, 2026
We're so happy the vet could walk you through what might be going on and give you clear next steps. That guidance makes all the difference when you're worried about your pet. Thanks for the recommendation and for trusting us with their care!
Got all my questions answered at 5am. Great service so far and with a knowledgable staff.
By Growler's H.
Response from Pawp· Mar 11, 2026
We're so glad our team could be there for you at 5am! Those early morning worries are never easy, and it means a lot that you found the support and expertise you needed. Thanks for trusting us with your pet's care.
Very convinent. I was worried about my cats eye, and got on line to Pawp.com and received advice and information immediately. My cat has also seen a vet on Pawp more than once, he saw the same Dr so she was familiar with my cat. It was so nice and less stress on my cat to be able to see the vet from home.
By Christina L.
Response from Pawp· Mar 11, 2026
We love hearing that Pawp helped ease the stress for both you and your cat. Having the same doctor see your furry friend multiple times really does make a difference, and being able to get that care from home is such a relief when your pet needs it. Thanks for trusting us with your cat's health!
