Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Answered most questions I asked about
By Christi R.
Response from Pawp· May 9, 2026
Noted, and glad we could cover the ground that mattered most. If anything came up unanswered, drop us a line at [email protected].
The vet was very helpful and answered all my questions. Wait time to get to the vet said it would be 25 minutes but was only 10. That’s not bad at all and was a pleasant surprise.
By Colleen F.
Response from Pawp· May 9, 2026
Shorter wait times are always a win! Glad the visit went smoothly and that all your questions got answered. That's exactly what we aim for.
I have the Walmart+ membership and it includes PAWP which is an online veterinarian. I have used it twice for my boxer, one being kennel cough 2 days before the 4th of July. If your dog has ever had kennel cough you know it’s annoying but your baby is feeling so terrible. In my city, we’re short on vets and where am I going to get an appt? I remembered PAWP, made an appt, video call with vet, prescribed meds. Quick and easy. Such a great benefit. FYI: Antibiotic was going to be $199 but used the FREE GOOD RX card and the cost came down to $23.
By Shannon
Response from Pawp· May 9, 2026
Kennel cough two days before the 4th of July, in a city short on vets... that's a stressful spot to be in. Getting your boxer seen quickly, prescribed, and on the mend without the runaround is exactly what this should feel like. And that GoodRx tip? We hope other pet parents reading this take note, $199 down to $23 is no small thing.
This is such a great tool to help people get started on their journey to heath with their pets. They really make me feel comfortable and confident in my decision about my pets and are always willing to let you know when you should see your primary.
By Mkena B.
Response from Pawp· May 9, 2026
Getting guidance you can actually trust makes all the difference, especially when it comes to your pet's health. Knowing when to handle something at home versus when to head to your primary vet is exactly what we're here to help with, and it sounds like that's clicking for you. Really glad this has been a helpful part of your journey.
Dr Alexis was very professional, kind, understanding, knowledgeable, friendly and caring.
By Melchor Galindo T.
Response from Pawp· May 9, 2026
Dr. Alexis is exactly the kind of person you hope picks up on the other end. Glad your experience reflected that.
Very informative and helpful with my fur baby! Gave a direct plan to help with upset stomach !
By Ladaricka
Response from Pawp· May 9, 2026
Upset stomachs are no fun, and it sounds like you got exactly what you needed: a clear, actionable plan. Hope your fur baby is feeling much better soon!
So easy. Vet evaluated picture and gave very good advice
By JAMES G.
Response from Pawp· May 9, 2026
Quick, clear, and exactly what you needed. Glad the photo evaluation came through with solid advice for your pet!
Being able to take Rambo To vet asap thank you
By Pamela S.
Response from Pawp· May 5, 2026
Rambo is lucky to have someone looking out for him like that. Glad we could help get him seen quickly!
