Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Excellent virtual visit kind and caring, patient and friendly
By Lovely J.
Response from Pawp· Oct 12, 2026
Kind words like these genuinely make our day. Knowing the visit felt warm and unhurried is exactly what we're going for every time.
This is our second visit with Dr. Jessica. She patiently listened to our concerns and provided effective solutions that worked for my furry baby. Thank you.
By Wini’s M.
Response from Pawp· Oct 12, 2026
Dr. Jessica is wonderful with our members, and it's clear that came through during your visit. Knowing her approach made a real difference for your furry baby is exactly what we love to hear. We'll make sure she knows you said so.
Very helpful. They listened to everything I had to say and I felt they gave me actionable useful information.
By Christopher A.
Response from Pawp· Oct 12, 2026
Actionable and useful, not vague reassurances. That's exactly what you deserve when something's going on with your pet. Glad the team took the time to really listen.
I love the vet that helped my buddy and I today. She was very thorough in addressing all my concerns and questions, I didn't feel rushed at any point, and it just feels nice to feel the vet has a passion for animals even through the screen. If you have a good camera I would heavily recommend using this platform, very convenient for per care. They even make signing up for insurance super easy through the app.
By A S.
Response from Pawp· Oct 12, 2026
What a wonderful visit to read about. The care and patience you described comes through clearly, and it's the kind of appointment that reminds us why this work matters. Your buddy was lucky to have someone so attentive in his corner today.
Great vet!!
By Shelby S.
Response from Pawp· Oct 12, 2026
Hearing that made our day. We'll keep up the great work!
Helpful information and received peace of mind.
By Vanessa S.
Response from Pawp· Oct 7, 2026
Glad we could give you the clarity you were looking for. That's exactly what we're here for.
The vet was very friendly
By Customer Carole R.
Response from Pawp· Oct 7, 2026
Glad the visit felt warm and welcoming!
It was the middle of the night and I waited less than a minute to speak to a vet. Very professional. Very helpful. Very knowledgeable.
By JOHN
Response from Pawp· Oct 5, 2026
Middle of the night, less than a minute wait, and a knowledgeable professional ready to help. That's exactly what we built Pawp for. Really glad it came through when you needed it most.
