Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Amazing virtual care! Hoping they can send rx soon too so we can almost fully switch care to them
By Shelby D.
Response from Pawp· Jun 8, 2026
Really glad virtual care has been hitting the mark for you and your pet. The ability to send prescriptions directly is something we're actively working toward, and feedback like this keeps that goal front and center for us.
The vets I have spoken with have been informative and prompt each time. They were helpful with recommendations and sharing multiple resources.
By Ashley M.
Response from Pawp· Jun 8, 2026
Informative, prompt, and ready with resources every time you've reached out. That's exactly what we aim for, and it's good to know it's actually landing that way.
They have been so helpful in giving me solid advice to support what my vet is already doing. They have been great at answering all my questions regarding how my Osito is doing and been very supportive on this rollercoaster called parvo recovery.
By Andrea H.
Response from Pawp· Jun 8, 2026
Parvo recovery is no small thing, and being in your corner through every twist of it matters to us. Osito is lucky to have someone so dedicated fighting alongside them. Rooting hard for a full, speedy recovery.
I have used the virtual vet visit 3 times now for my dog and each time the advice I received was accurate and helpful!
By Emily
Response from Pawp· Jun 8, 2026
Three visits in getting solid advice, that's exactly what we aim for. Your dog is lucky to have someone who takes their health seriously, and we're glad the virtual visits have been worth it each time.
Great way to get quick access to qualified professionals!
By Sai Nayan M.
Response from Pawp· Jun 8, 2026
Quick access when it matters most, that's exactly what we set out to offer. Really glad it's working for you!
Super friendly and concerned. Helped eased my mind over my dog
By Michelle R.
Response from Pawp· Jun 8, 2026
Knowing your dog is okay makes all the difference. Glad we could help ease some of that worry for you both.
What a great experience!!! The doctor was very helpful!
By Lakisha S.
Response from Pawp· Jun 8, 2026
Hearing this makes our day! It sounds like you got exactly what you needed, and that's the whole point.
The vet was included with my membership for Walmart plus so it was effectively free and got just as good care quick recommendations and anything I needed to order Walmart had so I just went directly to it
By Amit G.
Response from Pawp· Jun 4, 2026
Hard to beat free AND genuinely helpful. Glad the Walmart+ membership delivered on that front, and that everything you needed was right there waiting. That kind of seamless experience is exactly what we aim for.
