Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
I got a call back within 15 minutes. They took their time to make sure all my questions were answered.
By Evangeline A.
Response from Pawp· Jul 17, 2026
Fifteen minutes and all your questions answered. That's exactly what prompt, attentive support looks like, and we're glad it came through when you needed it.
Quick and the dr was very friendly
By Rebecca M.
Response from Pawp· Jul 17, 2026
Short, efficient, and friendly, just the way it should be. Glad the visit hit the mark!
Excellent service
By Dawn C.
Response from Pawp· Jul 17, 2026
Two words that genuinely made our day. Glad Pawp could deliver!
Vet was very nice.
By Bianca K.
Response from Pawp· Jul 16, 2026
Short, sweet, and it genuinely makes our day. We'll make sure the kind words get back to them.
Really helpful to have everything in one place and to be able to get advice anytime! Thankful for this app
By Megan N.
Response from Pawp· Jul 16, 2026
Having support available whenever you need it makes such a difference. Glad Pawp has been a good fit for you and your pet!
Genuine veterinarians that's are dedicated to helping animals feel better and live longer. This app is amazing I have referred countless people to use this app. I literally have zero complaints.
By Quiencie. K.
Response from Pawp· Jul 16, 2026
Referrals like this say everything. Knowing you've pointed others our way because of real experiences with our medical team genuinely makes this work feel worthwhile. This is why Pawp exists.
The vet was so kind and patient. You don’t feel rushed through at all. I needed an ointment for my German shepherd and going to the vet can be a nightmare for him and I. I’m glad I have this option for Troy when it’s not urgent.
By Briana
Response from Pawp· Jul 15, 2026
Troy is lucky to have someone who knows when a clinic visit would stress him out more than help. That kind of thoughtful approach to his care is something we always want to support, and it sounds like the consultation was exactly what the situation called for.
The video call was on time and seamless. Every question I had was answered In a very thoughtful way. I was impressed.
By Phillip W.
Response from Pawp· Jul 15, 2026
Punctuality and clarity from the start, and then thorough answers on top of that. Really glad the call delivered exactly what you needed.
