Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Very helpful and knowledgeable
By Cheryl B.
Response from Pawp· Aug 19, 2026
Really glad you felt that way about the experience. Knowledgeable support makes such a difference when you're worried about a pet, and we're happy the team got it right.
Great Telehealth Vet visit I recommend!
By Carline J.
Response from Pawp· Aug 18, 2026
That telehealth vet visit sounding smooth is exactly the kind of note we hope for. Glad it was easy and reassuring from start to finish.
I honestly was always weary of this app because I felt I was always getting recommended to go to my local vet however having a vet is very pricey. With that being said I had a hard time believing I was actually talking to a real human as well until I video chatted with a live person about my cat symptoms. Pawp is a very good app for when you have common questions somebody is always there to help as long as you're willing to wait in the wait area but somebody will assist and it's not AI it's somebody live. They also go over a bunch of questions to figure out what would improve your cat's or dog's health which I find very helpful so that way I know how to be a good cat mom.
By Mackenzie M.
Response from Pawp· Aug 18, 2026
That skepticism makes sense, and we're glad the video chat won you over. Knowing there's a real person on the other end, not AI, changes everything when you're worried about your cat. The wait area can test patience, but getting real answers about her health is worth it. Sounds like you're already a thoughtful cat mom.
The vet answered all my concerns about Bella. I was anxious and worried and her knowledge helped me to be better prepared for an appointment with our regular vet tomorrow. She helped me make a health plan for Bella and assured me that Bella could safely eat her food tonight. I uploaded photos and she triaged from there.
By Keaton
Response from Pawp· Aug 18, 2026
Bella's care team clearly gave you what you needed tonight, not just answers, but an actual plan to walk into tomorrow's appointment with confidence. Glad she's cleared to eat and that you're feeling steadier heading into her vet visit.
Great vet easy to talk to and was able to provide medication for dog
By Frank C.
Response from Pawp· Aug 17, 2026
Short and to the point, and honestly that's the goal: an easy conversation and your dog walking away with what he needed. Glad it went that smoothly.
Victoria was very helpful and knowledgeable and really seemed to care about my dogs health
By Misty W.
Response from Pawp· Aug 17, 2026
Victoria clearly left an impression, and that mix of knowledge and genuine care is what we hope every visit brings. We'll make sure she sees this.
Pawp I’d phenomenal for busy and overprotective pet parents. I had a problem with one of my dogs and to know help is a click away calms my nervous system so much. I wish I knew about this sooner lol
By DC
Response from Pawp· Aug 17, 2026
Busy and overprotective, that combo is exactly who we built this for. Knowing help's just a click away shouldn't take long to discover, so we're glad you found us now rather than later. Your nervous system deserves that kind of calm.
Great service and kind patient service As well
By Terri J.
Response from Pawp· Aug 17, 2026
Kind words like these are wonderful to read. Patience matters so much when you're worried about your pet, and we're glad that came through in the service you received.
