Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
The vet gave me some insight of what to ask my vet and possible causes of my cat's symptoms.
By Donna
Response from Pawp· Oct 4, 2021
Donna, we're so glad you had a positive experience with our vets! We hope your cat feels better soon!
Fast response and clear instructions!
By Manbi
Response from Pawp· Oct 4, 2021
Manbi, thank you for the sweet feedback! We're so glad you enjoyed chatting with our vets. :)
Very helpful
By Linda
Response from Pawp· Oct 4, 2021
Linda, we're so glad Pawp has been helpful! :)
I haven't had to use my insurance to date thank goodness. I have used the veterinarian and was pleased with her help.
By Maryann H.
Response from Pawp· Oct 4, 2021
Maryann, we're so glad you've had a pawsitive experience chatting with our vets! :)
Great resource for all pet parents!
By Marie
Response from Pawp· Oct 4, 2021
Carlos, thank you for the kind words! :)
Your vet was very helpful in telling on what to do with my dog Lulu. I also did what she told me to do and went my vet. Lulu is feeling better now .Thank you for the helpful advice.
By Jamie-Hermitage,TN
Response from Pawp· Oct 4, 2021
Hi Jamie, we're so glad Pawp was able to help and that Lulu is feeling better! :)
My cat had an abscess and was very painful. I really wasn’t sure what I was looking at and was really worried. A Pawp.com vet helped me come up with a plan for care. It was a tremendous help to have a vet on the phone when I was nervous. This feature hands down is a singular reason to purchase this policy. I haven’t had an emergency under this policy (thank goodness) but it has already paid for itself. Thank you Pawp.com!!!
By Julia
Response from Pawp· Oct 4, 2021
Julia, we're so glad Pawp was able to be there for you and your cat!! We know how scary it can be when our pets are in pain. Thank you for the kind words, we really appreciate it! :)
Very courteous, friendly and helpful visit and advice. Thank you once again!
By Gerald
Response from Pawp· Oct 4, 2021
Gerald, thank you for the kind words!! :)
