Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Since this is NY first time using this service, I'm very happy with the services that have been provided to me. I have several kittens and I know that it can be costly to care for pets.
By Kathleen M.
Response from Pawp· Oct 6, 2021
Thank you for the kind words! Sending love to all your kittens! ❤️
Quick service. Very knowledgeable & sweet! Appreciated time & guidance!
By customer
Response from Pawp· Oct 6, 2021
Thank you for the kind words! We're so glad you're a part of the Pawp community. ❤️
Great first time using the televet option. I had a bunch of questions that the LVT answered patiently and thoroughly.
By Cosmo's Pet P.
Response from Pawp· Oct 5, 2021
Thank you for the kind words! We're so glad Cosmo's parents are loving Pawp. :)
The VEt. was nice and knowledgable. She explained things and gave excellent advice. One of which we tried and it greatly helped Star. Again, Thank you so much.
By Harriet M.
Response from Pawp· Oct 5, 2021
Harriet, thank you for the kind words! We're so glad Star is feeling better. :)
I spoke with there vet regarding my cat. It was chaotic in my household the vet was extremely patient and kind! Then to top it off the emergency vet local to me was AWFUL! rude, inconsiderate and challenging to work with. They hadn't hurt off pawp and since they hadn't heard of them they wanted a 1000$ deposit at least! I'm a single mom I don't have that kinda of spare cash. I called there support team and spoke with jazz, I cannot give this woman a better review I told her I was worried and stressed cause I didn't have 1000$ she said "ok your not supposed to be stressing on this, usually we can't do this but I'm going to call right now and take care of your deposit immediately. You are not going to worry about this" I couldn't have been happier with them. Pawp was supportive, understanding, kind and gave a crap! Couldn't be happier!
By Cyndi C.
Response from Pawp· Oct 5, 2021
Cyndi, thank you so much for the kind words! We're so grateful to have Jaz on our team as well, she really is amazing! We hope your kitty is doing better. :)
Thank you pawp! You guys kept me cool, calm, and collected! I puppy jumped off the bed while we were on vacation hurt her back leg. I was ready to race to any vet I could find, I remember to call you guys, you guys were great!
By customer
Response from Pawp· Dec 10, 2021
Dianna, thank you for the kind words! We're so glad Pawp was able to support you - especially on vacation! ❤️🐾😊
Awesome and fast help. Great advice.
By customer
Response from Pawp· Oct 4, 2021
Thank you for the kind words! We're so glad you love being a part of the Pawp community. :)
My puppy hasn’t been eating very well, so the vet asked me some questions then gave me their opinion.
By Meggan M.
Response from Pawp· Oct 4, 2021
Meggan, we're so glad you had a positive experience with our vets! We hope your puppy feels better soon!
