Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
This was my first time using the chat function and I’m very happy with the result. I got a fast reply and good advice. So far so good with my experience with pawp
By Juliette S.
Response from Pawp· Nov 18, 2021
Juliette, thank you for the kind words! We're so glad you a part of the Pawp community! 😊🐾
My first time ever using it and love how easy it was to get ahold of someone.. .. it would be nice if you had an app...
By Mindy
Response from Pawp· Nov 18, 2021
Mindy, thank you for the feedback! Keep a look out, you might be hearing something new coming VERY soon. 😊😉
Excellent medical advice, quickly.
By Walter M.
Response from Pawp· Nov 18, 2021
Walter, we're so glad our team has been able to help you so quickly! Thank you for the feedback! 🐾
I literally love pawp and wish that I knew of this company a long time ago. Such peace of mind. Thank you!!!!
By CJ
Response from Pawp· Nov 18, 2021
CJ, we're so glad Pawp has given you peace of mind! Thanks for being a part of our community! 😊🐾
Absolutely love the fact that I could just get online and ask a question about concerns I have for my pet an out of them answered and actually felt that this was better than going for a visit to the actual vet
By Lisa C.
Response from Pawp· Nov 18, 2021
Lisa, we're so glad you've had a great experience using Pawp. We're grateful you're a part of the community! 😊🐾❤️
they really helped me to know what to do and what to watch for when my dog angel had an ear infection
By dawn
Response from Pawp· Nov 18, 2021
We hope Angel is feeling better! Thank you for the kind words. 😊🐾
I’m so grateful for the LVT Danielle that took our call in the middle of the night. She was patient and worked with us until our dog was better. They couldn’t figure out what was wrong but at least I knew it wasn’t severe and could wait until morning to get to the vet.
By Sara
Response from Pawp· Nov 18, 2021
Sara, we're so glad Danielle was able to support you in the middle of the night! That can definitely be scary. We hope your pup is feeling better! 😊🐾
I’ve Never Used A “Chat” Especially Late in The Morning But My Penny(my dog)Wasn’t Eating(day 2),And Came Across This(still not sure how)But Luckily I Did,Still Don’t Know What It Was,Me on my phone or her listening,But She Went to her Bowl-of (boiled hamburger),only cause she wasn’t eating,I decided to boil hamburger,And She Ate👏🏻👏🏻After Thumping her Nose For the last 72 hours,At Literally Everything,This Is A Great Service,Just To Know there is a Listening Ear And Someone Willing(without MONEY)To Give A Complete Stranger an Opportunity to Inquire About this/her Pet!!!Awesome AMANDA!!!You The 💣💣💣
By Holly S.
Response from Pawp· Nov 18, 2021
Holly, we're so glad Amanda was able to support you! Thank you for the kind words. 😊🐾
