Very helpful
Very helpful, professional and thorough.
By Ashley
Response from Pawp· Nov 30, 2021
Thank you for the kind words!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Very helpful, professional and thorough.
By Ashley
Response from Pawp· Nov 30, 2021
Thank you for the kind words!
I called late at night and talked to a Vet Tech about my dog's food. I had found out on the WWW that Purina Dog Chow was the worst food to feed your dog because the first ingredient was corn. The Google app kept sending me to sites that were no good to find out what the best food was. I was very frustrated. The Vet Tech I talked to told me that Blue Buffalo and Royal Canin were good brands and told me about her personal experience with tailored pet foods that were more expensive. I talked with my family and we are going to change to Blue Buffalo Large Breed formula.
By Jane F.
Response from Pawp· Nov 30, 2021
We're so glad you were able to get support from our vets on your pup's diet! Thank you for the thoughtful feedback. 😊🐾❤️
I liked how I was able to subscribe to this service and how mins later I was able to communicate with a vet.
By Dora
Response from Pawp· Nov 30, 2021
Yes, we love this aspect too! Thank you for sharing your feedback. We're so grateful to have you in our community! 😊🐾❤️
The person who helped me was quick, factual and to the point. She explained exactly what needed to be done and it took me only a few minutes to connect with her (while my spouse was still on hold with the vet). Thankfully she told me just what to do and we avoided and major illness in my dog because of her suggestion. Thank you, Pawp!
By Jacqueline
Response from Pawp· Nov 30, 2021
We're so glad your pup is feeling better! Thank you for the thoughtful feedback! 😊❤️🐾
I cannot thank Pawp enough. My boy had an emergency at 5 am and I contacted Pawp to ask advice and see if I should take him in to be checked. The vet assistant asked if I can go on video so she could see my dogs symptoms and she suggested yes to take him in. Once he was evaluated and a plan was made , pawp did not hesitate to pay the bill. Pawp was a true life saver for my boy. Many thanks to Pawp
By Michelle M.
Response from Pawp· Nov 30, 2021
Thank you for sharing your Pawp story! We hope your pup is feeling better. We're so glad you're a part of the Pawp community. 😊🐾❤️
Pawp saved my dog. Without them paying the emergency deposit for my pup to be checked in to a local vet hospital, we wouldn't have had the money and likely would have had to put my one and a half year old baby down. Thank you from the bottom of my heart!!!
By Melissa F.
Response from Pawp· Nov 30, 2021
We're so glad Pawp was able to support you and your pup. We appreciate this feedback so much and hope your pup is feeling better! ❤️🐾
I loved the convenience of just being able to log on and message a vet without thinking about a cost of just asking a question concerning my pet as well as the fact that it isn’t just talking, I didn’t have to call someone I just ‘texted’ them. I appreciated the knowledge of the person I ‘spoke’ with. It also gives me so much piece of mind to know that should my pets need it, I can use the emergency fund!
By Amelia
Response from Pawp· Nov 30, 2021
Amelia, this feedback is so kind and helpful! Thank you so much. We are so glad to have you in the Pawp community! 😊🐾❤️
I have used Pawp several times now and each time have really appreciated the assistance and direction.
By customer
Response from Pawp· Nov 30, 2021
We're so glad you're enjoying Pawp! Thank you for the kind words. 😊🐾❤️