Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
PAWP IS AMAZING! THEY ARE CARING, KIND, GENEROUS SOULS AND I WOULDNT TRUST MY FUR BABIES EMERGENCY CARE INSURANCE TO ANYONE ELSE. THANK YOU SO MUCH!!!
By Donna
Response from Pawp· Dec 22, 2021
Donna, thank you for the kind words! We're so grateful to have you in the Pawp community!!! 😊🐾❤️
Pawp really came through for me with the emergency fund even though I had only recently signed up. Even though I have used the fund for the year I still find the 'talk to a professional' service very valuable. It's helped me out numerous times.
By Patsy G.
Response from Pawp· Dec 20, 2021
Thank you so much for this feedback, Patsy! :) We are happy to know Pawp has helped you so much. We are always here for you!
I love pawp very awesome insurance for my babies
By Amanda
Response from Pawp· Dec 20, 2021
Thank you for the feedback, Amanda! :)
Great doctor on 24/7 video call. Clear answer and very helpful and I can't tell enough how much this doctor helped me out with my experience with my cat boy. Unfortunately, I lost my boy, but can't imagine what I could do for him if I didn't have pawp. I can't stop to feel appreciation to pawp and much love to my boy.
By YH
Response from Pawp· Dec 20, 2021
Thank you so much for this positive feedback! We are terribly sorry to hear about your boy, and we are sending you love and condolences during this hard time. We are always here for you, <3
Great customer service and very knowledgeable staff. Thank you!
By customer
Response from Pawp· Dec 19, 2021
Thank you for the kind and positive words! :) We are always here for you and your pets.
Amazing! There when you need them!
By customer
Response from Pawp· Dec 19, 2021
Thank you for the kind words! Happy Holidays from Pawp :)
I’m so thankful to have someone to help in an emergency situation when help is needed. Super thankful.
By Ashley F.
Response from Pawp· Dec 19, 2021
We appreciate the positive feedback, Ashley! We are always here to help. Happy holidays! :)
Very helpful, was able to connect with a wonderful vet tech in about a minute. She answered all our questions, eased our concerns and told us what to look out for. Very happy with the experience!
By Rick
Response from Pawp· Dec 17, 2021
Hi Rick- thank you SO much for this positive review! We are always here for you. Happy Holidays!
