Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
I had conversations with a vet 2 times and was very happy. My conversations were very helpful, professional and friendly. I appreciate it. Thank you very much. 🙂
By customer
Response from Pawp· Mar 27, 2022
Hello, thanks you for sharing this. I'm glad to hear that our veterinary professionals were able to assist you! Feel free to reach out to them at any time. (:
So nice and informative made me feel a bit more at ease .
By customer
Response from Pawp· Mar 27, 2022
Hi, thank you for sharing! Our goal is always to minimize the stress of our members and their pets. (:
Always a positive experience
By Lisa P.
Response from Pawp· Mar 27, 2022
Hi Lisa, thank you for taking the time to review. The Pawp team is always here for you!
I have used the chat with the vet 2 times and have been very happy both times. The conversations have been very helpful and I really appreciate it! Very happy so far. 🙂
By Krista S.
Response from Pawp· Mar 27, 2022
Hi Krista, thank you for sharing your experience. We're glad to hear that you've enjoyed Pawp so far. (:
This service is outstanding! I would give it ten stars if I could.
By Shonda M.
Response from Pawp· Mar 25, 2022
Hello, thank you so much for your kind words. We are so happy to hear that our services have been helpful to you, please feel free to reach out anytime!
I don't know who decided to come up with this amazing opportunity to help our pets but to whoever did I just want to say thank you you are an amazing person or persons thank you from the bottom of my heart
By Brittany M.
Response from Pawp· Mar 23, 2022
Hello, thank you so much for sharing your thoughts! We are so glad to hear that you have found Pawp's services helpful. We are a company that was founded and run by pet lovers and pet parents, and our goal is to revolutionize the pet health industry, and ultimately improve the lives of pets and the people who love them. Please feel free to reach out anytime, and thank you again for your kind words!
Great service from Breann
By Marie
Response from Pawp· Mar 23, 2022
Hello, thank you for leaving this review! We are happy to hear you have had a positive experience, please don't hesitate to reach out anytime.
So incredibly grateful for Pawp. I’ve used my emergency fund with absolutely no hiccups, bill was paid in full before I walked out the door… even in the middle of the night. I’ve used the chat feature so many times, with basic questions out of curiosity to moments of panic where they talked me off a ledge. They let you know what signs to look for after a particular incident or what you can do at home if it’s possible to avoid a trip to the vet. They are extremely helpful and will literally answer any question you could think of from health, behavior, and even preventative care.
By Audree S.
Response from Pawp· Mar 23, 2022
Thank you so much for taking the time to leave this detailed review regarding your experience with Pawp! We are so glad that you have been able to utilize the telehealth chat feature, and while we always hope none of our members' pets have emergencies, we are happy that we could help you in the situation where yours did. Please feel free to reach out anytime, and thank you again for sharing your story!
