Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
I had fed my dog ice cream with chocolate in it by accident. The vet on call was able to answer questions and help avoid a harrowing situation. Was worth the price for all the peace of mind this service provides!
By Dcn Joseph S.
Response from Pawp· Jun 30, 2022
Hi Joseph, We appreciate you for taking the time to leave a review, and I hope everything is all right with your pup! Sincerely, Your Pawp Support Team
They do outstanding work.
By customer
Response from Pawp· Jun 30, 2022
Hi Stephanie, We appreciate you for taking the time to leave a review! Sincerely, Your Pawp Support Team
We needed a professional opinion on our puppy's incision from her spay--we were worried she might have herniated or popped on of her internal sutures. We got an immediate response when we used Pawp and were able to decide what we needed to do next (puppy is fine btw).
By customer
Response from Pawp· Jun 22, 2022
Hi there, Thank you for taking the time to leave a review! I'm glad to hear everything is OK with your puppy, and I'm happy to hear one of our vet professionals provided excellent information to you! Feel free to email [email protected] with any further questions.
The vet helped me through my dog being sick without panicking and rushing him to the vet and spending allot of money for no reason
By customer
Response from Pawp· Jun 22, 2022
Hi there, Thank you for taking the time to leave a review! I'm glad to hear our Vet Professional helped you make an informed decision surrounding your pet's care!
Honestly, I was skeptical at first but my goodness has this company come in clutch on late nights when I am panicking. So many evenings I have talked to a vet that has calmed me down and avoided an unnecessary trip the emergency vet. These guys are amazing and being able to have a safety net available if needed is truly a blessing. Thank you Pawp! Truly helped me out a ton.
By Shannon W.
Response from Pawp· Jun 22, 2022
Hi Shannon, Thank you for taking the time to leave a review! We appreciate your kind words.
Great response time and care/advise in the middle of the night when our vet was unavailable. Thank you for helping ease our minds when we were worried our our little guy.
By Cassie
Response from Pawp· Jun 13, 2022
Hi Cassie, Thank you for taking the time to leave a review! We hope everything is going well with Gus, and I personally shared your kind words with our vet professional that assisted you recently.
This is awesome you get to actually video chat with a vet
By Tyler C.
Response from Pawp· Jun 13, 2022
Hi Tyler, Thank you taking the time to leave a review! We hope Snickers and Samantha are doing well. If you have any further questions, don't hesitate to reach out!
So helpful! Put my mind at ease. Very kind & professional
By customerJ R.
Response from Pawp· Jun 9, 2022
Hi there, Thank you for taking the time to leave a review!
