Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
They help me and my babies out when I need the vet 🐶they give you discount on medication to so thank so much ❤️
By Ykeita S.
Response from Pawp· Jul 5, 2022
Hi Ykeita, Thank you for taking the time to leave a review! Sincerely, The Pawp Support Team
Updated Review: Sunday July 4th Mati started to become lethargic, she would not eat. She would just look at her food, seem like she was going to take a bite, then just walk away with her head down. All she wanted to do was lay in her bed. We reached out again. This time we sent photos of her, we even did a video chat where we were advised to take her in. After calling around I found an emergency clinic. Of course as I am trying to get ready to leave with her she eats a few bites of chicken for my husband. I reach out again, and we are told to still take her in. They were right. She had to have some fluids, and her poor tummy and digestive tract was not happy. Being able to reach a vet 24/7 is a blessing. With all the craziness that can go on with 8 week old kittens to a 10 year old cat it is a must to have PAWP. Original Review: We were very thankful and grateful to be able to reach out last night and speak with someone regarding our new baby kitten. She had not been eating and showing some worrisome signs. Turns out she just needed some very very bland food. We are very thankful Dr. Cris V was there to help, and assure us that the cheap treats (which have been removed from the house) we not toxic. Just not good for tender tummies. Mati-May is back to her playful full of energy self!
By customer
Response from Pawp· Jul 5, 2022
Hi there, Thank you for taking the time to leave a review, and I'm glad to hear Mati-May is back to her normal self! Sincerely, The Pawp Support Team
Doctor took the time to listen to our issue and gave multiple things to resolve our issue!
By customer
Response from Pawp· Jul 5, 2022
Hi there, Thank you for taking the time to leave a review! Sincerely, The Pawp Support Team
The person I spoke with was very helpful. She gave good advice and did an assessment through video chat. It was fast and easy. I was really impressed.
By Fathom C.
Response from Pawp· Jul 17, 2022
Hi Fathom, Thank you for taking the time to leave a review! Feel free to let us know who specifically assisted you by emailing [email protected]! :) Sincerely, The Pawp Support Team
This service is spot on!! Accurate diagnosis, and very professional. Thank you so much!
By Marilyn D.
Response from Pawp· Jul 18, 2022
Hi Marilyn, Thank you for taking the time to leave a review. Sincerely, The Pawp Support Team
The vet was super fast in his responses and very helpful. I was terrified and he set my mind at ease.
By K. J.
Response from Pawp· Jun 30, 2022
Hi K, We appreciate you for taking the time to leave a review! Sincerely, Your Pawp Support Team
im so glad i gave this vet a chance,its the best dcesion ive made yet,danielle was awesome answered all of my million questions and told me what all i need to do to get my dog better..thks so much!!
By Nicole B.
Response from Pawp· Jun 30, 2022
Hi Nicole, We appreciate you for taking the time to leave a review! Sincerely, Your Pawp Support Team
Was a great a fast response Thank you
By Mia T.
Response from Pawp· Jun 30, 2022
Hi Mia, We appreciate you for taking the time to leave a review! Sincerely, Your Pawp Support Team
