Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Dr Lanie is extremely helpful . Appreciate discussing with her. Highly recommend
By customer
Response from Pawp· Jul 18, 2022
Hi there, Thank you for taking the time to leave a review. I've passed your kind words onto Dr. Lanie. Sincerely, The Pawp Support Team
Pawp was very helpful. My dog was so sick and your vet Cris was so helpful and understanding.
By Traci
Response from Pawp· Jul 18, 2022
Hi Traci, Thank you for taking the time to leave a review! Sincerely, The Pawp Support Team
Helpful and kind with a touch of patience.
By Anthony
Response from Pawp· Jul 18, 2022
Hi Anthony, Thank you for taking the time to leave a review. Sincerely, The Pawp Support Team
Thoroughly covered my issues.
By Paul
Response from Pawp· Jul 18, 2022
Hi Paul, Thank you for taking the time to leave a review. Sincerely, The Pawp Support Team
It was very helpful. Seems to be a minor. So an expensive trip to vet would have been unnecessary
By customer
Response from Pawp· Jul 18, 2022
Hi there, Thank you for taking the time to leave a review. Sincerely, The Pawp Support Team
One of my dogs was having difficulty urinating so I contacted Pawp and could chat and then talk by video with a friendly vet almost immediately. She said the situation could be dangerous and activated my emergency fund. Fortunately the problem soon passed and my dog was back to normal. I was glad to have Pawp for the expert advice when we needed it.
By Stephen R.
Response from Pawp· Jul 22, 2022
Hi Stephen, Thank you for taking the time to leave a review. I'm sorry to hear about your dog's initial situation, and I'm glad to hear they're doing better now! If you'd like to throw some kudos to the Vet Pro you spoke to, feel free to send us a message to [email protected]. Sincerely, The Pawp Support Team
Courtney, if you can read this. She passed away :( She passed away in my arms she waited me until I got home and did the last bark in my arms 😭
By Lim
Response from Pawp· Jul 5, 2022
Hi Lim, We're sorry for your loss. Please accept our condolences from everyone on the Pawp Team. Sincerely, The Pawp Support Team
Maria, the vet, was very knowledgeable, kind and comforting when she helped us with our puppies issue. It was nice to know even a holiday there is somebody there to help!
By customer
Response from Pawp· Jul 5, 2022
Hi there, Thank you for taking the time to leave a review, and thank you for your kind words about Maria's level of service! Sincerely, The Pawp Support team
