You won't be disappointed
They kept me in the loop the whole time. I wish I would have known about them before I lost my beloved pet. They are very professional and make great custom pieces.
By Michaela W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawbau is a brand for pet lovers, offering personalized jewelry and handcrafted accessories that celebrate the bond with your furry friends. Since 2022, over 35,000 customers have trusted Pawbau for custom pet name necklaces and unique pieces like our Hand-Painted Bag Charm — a leather bag charm hand-painted with your pet’s portrait using premium craftsmanship techniques. Looking for Pawbau reviews? Visit our Trustpilot profile to read real feedback from customers who love the quality, service, and attention to detail we provide.
pawbau (pawbau.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
257 approved reviews, newest moderated first
They kept me in the loop the whole time. I wish I would have known about them before I lost my beloved pet. They are very professional and make great custom pieces.
By Michaela W.
this was an amazing gift for my girlfriend, she loved it so much
By Quinn N.
Great product I definitely recommend it
By AceThreeSixNine
They have excellent craftsmanship and materials to make a great piece for anyone for any occasion! I highly recommend them and their products!!
By josh H.
The necklace I received is beautiful and unique. It made my sister cry when she opened it because she loves it so much! I would have liked to receive a confirmation email for my order and a tracking number so I can keep up with it, but it was delivered quickly anyway. Thanks again!
By Dr. Devon R. M.
I got this as a gift for my wife and she loves it! For a custom made piece it really didn't take long at all, and the communications about the delivery were great. Her necklace came out beautifully and she shows it off regularly. I highly recommend PawBau for custom jewelry!
By Zuburger
Oh my gosh these pieces of jewelry are soo cute and so special! I’ve bought one for myself and my friend when she lost her fur baby and brought us tears both times! They are doing amazing with amazing work!
By Kristen E.
First and most importantly, the product is great. It is unique and quality. Second, the customer service is top notch. I had an issue with one necklace and my issue was handled quickly, apologetically, and with ease. I had such a great experience that I have referred Pawbau to so many friends. I would highly recommend this company to anyone. Such a great find!
By Laura C C.