Profondamente delusa
Ordine effettuato più di un mese fa e non ancora arrivato. Continuano ad inviarmi dei tracking che si bloccano dopo poco. Contattato più volte il servizio clienti che, quando lo fa, risponde con risposte vaghe.
By Marinella
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawbau is a brand for pet lovers, offering personalized jewelry and handcrafted accessories that celebrate the bond with your furry friends. Since 2022, over 35,000 customers have trusted Pawbau for custom pet name necklaces and unique pieces like our Hand-Painted Bag Charm — a leather bag charm hand-painted with your pet’s portrait using premium craftsmanship techniques. Looking for Pawbau reviews? Visit our Trustpilot profile to read real feedback from customers who love the quality, service, and attention to detail we provide.
pawbau (pawbau.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
257 approved reviews, newest moderated first
Ordine effettuato più di un mese fa e non ancora arrivato. Continuano ad inviarmi dei tracking che si bloccano dopo poco. Contattato più volte il servizio clienti che, quando lo fa, risponde con risposte vaghe.
By Marinella
There is a factory actually named "baupaw" and is selling products for animals and I believe they are tricking out people, they make much publicity and nowhere you can find information.
By Gabriele eva P.
Product was beautiful and customer service excellent
By Judith C.
The quality was great and received it faster than expected. Already recommended to other pet lovers!!!
By N E.
Looked just like the picture
By Heathermae K.
Great gift - my daughter loved it - captured her pup perfectly - what a great artist and company
By Russ R.
I am completely obsessed with this painted leather purse charm. The craftsmanship is next-level—the leather feels luxe, and the hand-painted portrait of my Great Dane is insanely accurate. It’s one of those pieces that makes people stop and ask who made it. I was so thrilled when the first one arrived that I didn’t even hesitate to buy a second!
By emily E.
Pretty poor customer service. For the cost of the charm, I’d go with someone else. I asked for a simple request to fix the eyes on my kitty as they looked dead-like and was told I needed to buy an entirely new one if I wanted a change. I think this was awful customer service and wouldn’t recommend them to anyone.
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