patriciaspetals.comReviews of patriciaspetals.com

I really wish I would have read reviews... the arrangement I ordered looked nothing at all like what was on the website... "manager" offered a 13.00 refund.. seriously?? The "manager" was well versed in the "Well I can understand" but lacks the ability to make the customer happy. DO NOT ORDER unless you want to be embarrassed by the quality of work they deliver!!!! GO ELSEWHERE!

Service not what I paid for. I ordered an arrangement and paid over $80. What was deliver, a day late, was a sub-par arrangement that was NOT what I ordered. They offered a small refund. I asked them to replace. They did not. The refund was not enough to make me happy with the flowers or their delinquent service.

I was extremely disappointed in the arrangement I ordered. While I understand substitutions are part of this company's policies, I paid for a "premium" arrangement and did not feel that is what was delivered. I asked for a "bright" arrangement with the bright pink roses pictured in the website's image and instead white roses were delivered. Customer Service did not offer any satisfactory response. I would not recommend this florist to anyone. Please use someone else.

Completely false advertising and rip you off. States you can get as shown if you pay more but that is not what they deliver. Instead they deliver a bouquet that looks like a $15 Walmart bouquet. Do Not use

I ordered on behalf of my office, our boss's wife had surgery. I "ordered" a beautiful arrangement and paid over $88 for it. What was delivered was nowhere near what I had selected. I am beyond furious. Such a scam.

The arrangement I ordered for my best friend's birthday was lacking! I was told there would be approximately 30 flowers in the Premium arrangement. After almost $100, the arrangement was received - with about 12 - 15 flowers. After contacting them (and providing a picture), I was given a $17 refund. Disgusting.

They are not actually a florist. They have many “branches” in different states just waiting to take your credit card number. They take your money and contract another local florist to bring you a cheap bouquet nothing like the beautiful premium $133. arrangement like you ordered. I was suspicious from the get go when then couldn’t understand what a Celebration of Life was and a scattering of ashes. So, I had a family member take a photo and measurements of what was delivered. I was completely embarrassed to have my grieving family receive a cheap looking grocery store bouquet stuffed into a tall vase when I expected them to have a large 32” wide centerpiece. The bouquet was 15” wide and didn’t even have the same vase or same flowers that I ordered. My credit card company was notified immediately and they issued me a new card so my card would not be getting foreign charges. I also reported to BBB and they have many complaints on this fraudulent “florist” which they are not. They have no florist shops, only “branches” of scam phone centers manned with people whose English is very poor. I am so sorry they now have my name, email, phone number, and address to sell to other criminals whose specialty is phishing and scamming Americans.

I am in Maine and on 3/25 I searched for a florist near my daughter's home in Mt. Shasta CA. Patricia's Florist came up and I called. There was something a little "off" about the response. So I probed... "are you in Mt. Shasta?" , etc. The person answered yes. I described the type of bouquet I wanted to order and it was clear they were not native speakers. He couldn't distinguish between "lavender" the color and "lavender" the plant. Evenutally we settled on something like the Premium size of something pictured on their site. The Premium cost was $69. The website said "free same day delivery". They said they couldn't deliver til Sat. 3/26 and I said ok. I gave him my credit card number. He told me the final price would be about $90. I said WHY? He said something about $5 for taxes and service and about $17 for delivery, etc. I pointed out that the site said free delivery and he said he would deduct that. About an hour later I got a call that a truck delivery was missing but they would send a very special bouquet with bright colors, etc. like I had picked. I said "fine". About an hour after that they sent me a confusing voice mail and this morning an email saying they couldn't deliver ANYTHING and all charges were cancelled: "Patricias Petals 11:59 AM (5 hours ago) as of 5:21 PM EDT to Barbara Hi Barbara, We apologize for the confusion. This order has been cancelled since we can only do Designer's Choice and unfortunately your request for snow gold and eucalyptus was unavailable as well. Upon checking with our billing department, your payment was voided where the charge has automatically dropped off. Should you have any concerns about the payment, kindly contact your banking service provider for more details. Rest assured that the order had been entirely canceled on our end. Thank you for your understanding and stay safe! Bonie, Patricia's Petals" SO>>>>>>>>>>>>>>> I checked my bank account. They charged me $123! Almost twice the agreed price. The bank helped me decipher the charge source: 423Communicationsllc is a consutlant/ public relations company known as "Land Air Total Tri Cities" Apparently they spend a lot of money investing in google search keywords and pick up customers like me who give their credit card numbers and then are told flowers aren't available but all charges have been cancelled. And they rely on the customers believing that and not investigating further. The jump from a $69 plus tax verbal agreement to a $123 charge that they claim is cancelled is brazen. I fully expect my cc # is now on sale in the dark web. I hope you catch and close down these guys