Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
745 approved reviews, newest moderated first
Super helpful sales people over chat, short shipping time. We're very happy that we could refurbish our outdoor furniture with PatioHQ.
By JM
Response from PatioHQ· Jun 2, 2021
Hi JM, we strive to provide the best customer service. along with fast shipping times and quality products. Thank you and have a wonderful summer!
Outstanding customer support! I had a small issue and it was resolved quickly and professionally and I am very happy. Cushions look fantastic and fit perfectly. I would not hesitate to order from them in the future. I am now relaxing in my new cushioned chairs!!
By mike R.
Response from PatioHQ· Jun 24, 2021
Hi Mike, thank you for the review and we are happy that you love the product and that we were able to resolve the issue to your satisfaction! Have a great summer! PatioHQ
This coushion is VERY well-made. Fabric is high quality. Construction is excellent! Highly recommend.
By Toni
Response from PatioHQ· Jun 2, 2021
Hi Toni, all of our cushions are made in our warehouse in the Illinois, USA. Happy you're happy. Have a wonderful summer!
I had never heard of PatioHQ until the manufacturer of my patio furniture told me to go there for replacement parts for my sectional. I had an easy time finding what I needed. Everything arrived as expected and on time. No complaints!
By Kimberley
Response from PatioHQ· Jun 2, 2021
Hi Kimberley, Thank you for the great review and happy that you're happy! Have a wonderful summer!
I needed replacement cushions for my patio furniture, consisting of 2 armchairs, one three-person sofa and one two-person sofa. This required 7 seat cushions and 7 back cushions. I did extensive internet searching for custom made cushions and finally chose to work with Patio HQ because their web page actually had an image of the exact seating set that I have. Their man Jeff was very helpful in answering numerous questions over about a month as I narrowed my choice of fabric. There was a several week wait before the cushions were constructed and shipped. But the result was very satisfying.
By Stuart L.
Response from PatioHQ· May 13, 2021
Hi Stuart, we are happy that you're happy! Thank you for putting your faith into us and choosing PatioHQ for your outdoor patio cushions. Have a wonderful summer!
Excellent customer service.
By Wendy K.
Response from PatioHQ· May 13, 2021
Hi Wendy, thank you! We strive to service the customer as best as possible! Have a wonderful summer!
Ordered replacement cushions for 2 couches and 4 chairs, each requiring seat bottom and back, all in sunbrella fabric with piping. The cushions arrived in about 3 weeks from the date of the order and we couldn’t be more pleased. Very well made and firm but not too firm. We actually like them much better than the original cushions. This is a really good company and sales staff are very pleasant and so easy to work with. Highly recommend them!
By Jennifer H.
Response from PatioHQ· May 13, 2021
Hi Jennifer, thank you for the nice review and have a wonderful summer!
Great customer service along with assistance choosing the right cushions. The associate that assisted me had me send pictures of my furniture to ensure the correct cushion. I’d recommend them to everyone!
By Jennifer Z.
Response from PatioHQ· May 7, 2021
Hi Jennifer, thank you very much for the lovely review. We are very happy that you're happy! Thank you for doing business with us! Have a wonderful summer!
