Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
745 approved reviews, newest moderated first
Well packaged and two weeks earlier than I expected it looks just beautiful I’ve already recommended you to a friend
By Hilary M.
Response from PatioHQ· Jul 16, 2022
Hi Hilary, glad that you're happy with our made in the USA cushions. Thank you for the word of mouth. PatioHQ
I found my experience with PatioHQ excellent. Customer service was outstanding. I will not hesitate to do business with them again!
By Jeffrey K.
Response from PatioHQ· Jul 16, 2022
Hi Jeffrey, thank you for the review and happy that you're happy! PatioHQ
Needed a repair part for a chair. Customer service identified the needed part and a link to order it. Part shipped quickly. Very positive experience!
By William H.
Response from PatioHQ· Jul 16, 2022
Hi William, thank you for the review and glad that we were able to assist. PatioHQ
I am very happy with all the new cushions and covers! I purchased a new set for my parents. This was a huge sectional and required custom sized. The new cushions are SO MUCH better than what we had with the original set.
By Casey L.
Response from PatioHQ· Jul 13, 2022
Hi Casey, thank you for the review and glad that you're happy with our made in the USA cushions. PatioHQ
They were able to find the right parts in a timely manner
By jegott
Response from PatioHQ· Jul 13, 2022
Hi Jegott, glad that we were able to assist. PatioHQ
Outstanding response from customer service when one of our packages was lost by the carrier. The email we sent was followed up quickly by a phone call from customer service. They replaced and re-sent the lost items to us at no charge, and also followed up later with a phone call to make sure we had received that package and that everything looked ok. Much appreciated!!
By Dennis S.
Response from PatioHQ· Jul 12, 2022
Hi Dennis, we know how frustrating it can be when the carrier loses the package to be delivered and always work with them to resolve the issue or have the product resent. Thank you for the review! PatioHQ
Beautiful custom made cushions. Very comfortable. We absolutely love them. We will definitely be repeat customers for any of our future patio needs.
By Kim S.
Response from PatioHQ· Jul 12, 2022
Hi Kim, thank you for the review and loving our made in the USA cushions. PatioHQ
Great all the way around. Great communication. Great timing. Great product. Great price. Very impressive!
By Stephen B.
Response from PatioHQ· Jul 12, 2022
Hi Stephen, thank you for the review and we are happy that you're happy! PatioHQ
