Prompt and excellent customer service
Prompt and excellent customer service Top quality product!
By Mark C.
Response from PatioHQ· Jun 19, 2023
Hi Mark, thank you for the review and happy that you're happy. PatioHQ
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
745 approved reviews, newest moderated first
Prompt and excellent customer service Top quality product!
By Mark C.
Response from PatioHQ· Jun 19, 2023
Hi Mark, thank you for the review and happy that you're happy. PatioHQ
The quality of the cushions and the delivery time were outstanding. I received them earlier than expected, well packed and exactly as advertised on website. We will see how they wear but so far very pleased with the overall experience.
By Joshua C.
Response from PatioHQ· Jun 19, 2023
Hi Joshua, thank you for the review and happy that you're happy with our made in the USA cushions. PatioHQ
Jeff returned my emails almost immediately and bent over backwards to make sure my delivery was accelerated - even during a holiday weekend. The customer service and quality of product is top shelf.
By Janet S.
Response from PatioHQ· Jun 2, 2023
Hi Janet, thank you for the review and happy that you're happy! PatioHQ
Good communication, fast shipping and great products
By Tina J.
Response from PatioHQ· Jun 2, 2023
Hi Tina, thank you for the review and happy that you're happy! PatioHQ
The cushions were beautifully made. They got the exact measurements and specifications that we requested. We are extremely satisfied with the quality and timeliness of the work.
By Dana K.
Response from PatioHQ· Jun 1, 2023
Hi Dana, thank you for the review and happy that you're happy with our made in the USA cushions. PatioHQ
Furniture arrived well packaged abs for the most part was easy to assemble. One screws hole was not drilled properly and took some time to remedy. The furniture is very comfortable and looks great.
By Kathleen P.
Response from PatioHQ· Jun 1, 2023
Hi Kathleen, thank you for the review and happy that you're happy with our products and service. PatioHQ
Product arrives undamages and the communication between customer and corporation was excellent in updating me on the delivery schedule.
By Daniel W.
Response from PatioHQ· Jun 1, 2023
Hi Daniel, thank you for the review and happy that you're happy with our products and service. PatioHQ
Forget 1 star rating I did not think P HQ had responded but they did. It went to spam. Please remove it. Thank you
By Marci E.
Response from PatioHQ· May 22, 2023
Hi Marci, thank you for the update and glad that everything worked out. PatioHQ