PatioDepot.comReviews of patiodepot.com

Great chairs with 20" high seats easy for seniors to get in and out of. Well made and very solid.

Placed an order for 2 umbrellas. Card was charged. Next day, my card was refunded but was never contacted by Patio Depot. I contacted them and they informed me my order was cancelled because the price was wrong on their website for the umbrella I chose and told me that it would be double the price if I wanted the same umbrella. I went with a different company instead.

I ordered a patio dining set. It was supposed to ship in 3-5 days. When I didn't receive an email telling me it had been shipped after a week had passed, I called them. I didn't speak to anyone. The message said the lines were busy and it took my name and number to call me back. I didn't receive a call by the next day so I called them again. Someone answered. She told me the note said her supervisor had called me earlier that day and left a message telling me the set was out of stock. Guess what, no message when I checked, plus they knew for a week they were out of stock and NEVER told me.

They were great! Rushed out my order and I got it in 3 days!

Item I ordered was not in stock and was backordered for a month.... at least that's what they said when I called to inquire why it had not shipped. Their website had stated it would ship within 5 days They never reached out to let me know. I had to call them to find out Requested a cancellation and refund. At least they issued the refund promptly.

I ordered the umbrellas and received them in 2 days! very impress with the service.

We had a warranty issue with an outdoor Umbrella we purchased last year for $120. The warranty was honored, but Patio Depot insisted upon a $70 shipping fee in order to receive a replacement umbrella. The warranty language on their website does not state that a shipping fee will be charged for the warranty to be honored. I feel that this is an unfair hidden charge for the warranty.

Placed order and it took 2 days for them to tell me it was out of stock. Website is still not saying it’s out of stock.