Overall...
Efficient!
By Cynthia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
406 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 292 reviews with 5 stars · Clear filters
Efficient!
By Cynthia
Loved this test.
By Molly
To get a comprehensive evaluation of EXACTLY what type of bacterial infection you have and what microbials that work against it and those that are resistant! It’s a must! The customer service person Marlon was extremely helpful as well,
By Sherry C.
When I called for help registering the person who answered knew exactly what to do.
By David
Fast and extremely efficient!
By Seth R.
As a nurse I know how frustrating it can be when having labs sent out and receiving results. This was the best decision to choose them. It was crazy fast turnaround. Thanks so much!
By Sherie
Package on time
By Lorena S.
Very fast results and reliable
By James