Positive experience
Justin was very helpful in resolve my payment issue . You save my day! 😊
By Amy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
282 approved reviews, newest moderated first
Justin was very helpful in resolve my payment issue . You save my day! 😊
By Amy
Justin was very helpful and knowledgeable.
By Adrianna
Jody made my experience with patientfi very easy. I appreciate his care and kindness helping me cancel a loan I didn’t end up wanting with LaserAway.
By Rachel
The representative was prompt and addressed my issue appropriately. She even waived a late fee!
By Nicole
Justin was very helpful and resolved my issue with ease
By Anjali
Fantastic customer service I appreciate the call back. Have a great day.
By Steve
Devante was very helpful
By Jennifer
Eder is awesome and answered every single question I asked with ease! Thank you so much for having him on your team! Please treat him to lunch or dinner or give him a raise!! He’s appreciated in my book!!!
By ShaunDior