Justin Rocks!
Justin was wonderful! He made the experience turn from frustration to pleasant. Very helpful, knowledgeable, patient and kind.
By Greigh L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
282 approved reviews, newest moderated first
Justin was wonderful! He made the experience turn from frustration to pleasant. Very helpful, knowledgeable, patient and kind.
By Greigh L.
Clarissa was fantastic and so professional on the phone. She called back this afternoon to assure me that my refund was being processed. She also stayed on the phone while I cancelled the membership to make sure it was successful. She is definitely an great asset to your organization.
By Judy
Clarissa had fine-tuned communication skills. She explained matters patiently, clearly and efficiently. Additionally, Clarissa was professional and very pleasant.
By Danielle H.
Fantastic Service and helpful hints to navigate the procedures.
By Rod T.
She was very nice and very helpful!!
By Allyson U.
Prompt communication and very polite and profesional
By Samantha M.
I was able to ask all my questions and have them answered with understanding on my end.
By HR
Initially, I called CS since I was worried that I didn’t set up my account properly. I was seeing interest accruing when I thought there is no interest. Justin explained why I was seeing this. He is very helpful- great customer service 👏
By Stacey R.