Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
127 reviews
Patient Care MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Patient Care Medical provides catheters with the latest technology. Catheters designed and engineered for greater comfort and ease of use.Our Catheter program is designed to ensure that your catheter needs will always be accommodated. Products shipped directly to you!Features of the program include:“No hassle” ordering and monthly or quarterly auto-ship re-ordersYour own personal Customer Care RepresentativeFree and discreet shippingWe work with your physician to ensure you’re receiving the right product for your needsWe handle everything including billing to your insuranceIs your co-pay causing a financial burden? We may be able to eliminate itOvernight shipping of emergency catheters
Patient Care Medical (patientcaremedical.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
127 approved reviews, newest moderated first
Cynthia Fitzpatrick provided superior customer service from Patient Care Medical. We had four medical supply companies competing to supply me with catheters but we went with Cynthia. She went above and beyond our expectations and because of that we choose Patient Care Medical to be our supplier. Cynthia is an excellent customer service consultant. We highly recommend Cynthia! :)
By Matt A.
Had amazing service by Beth and Pasley. They were very informative and genuinely looking to meet the urological needs and best interest for my husband's catheter supplies. I received an e-mail with the tracking information and their contact numbers in case I needed them or for future reference. The supplies arrived the very next day.
By Joe P.
Always very professional and polite.
By Michael D.
Aaron provided great service for me.
By Gil M.
Aaron is professional and thorough in his exchanges with me. David R. Bouck
By David R. B.
Excellent customer service. Friendly and helpful staff.Excellent products shipped on time, every time.
By Robert A.
Excellent customer service. Wonderful voice Very calming
By Shavonne
Lara was able to help me find which catheter would be best for me. She was very attentive to my needs, which made the process seamless. Thanks for all of your help so far
By Steven L.
