Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Delivered in good time
By John K.
Response from Pastry Depot· Oct 6, 2026
Hi John - Thank you so much for your order and review! We are so glad to hear you are happy with your Pastry Depot shopping experience and look forward to serving you again.
Fast response, quality product that came unbroken....and taste taste taste is wonderful! I will be using them many more times in the future!
By Elise
Response from Pastry Depot· Oct 5, 2026
Thank you so much for the thoughtful review, Elise! We love the Moda tart shells too. We are so glad to hear you are happy with your purchase. Please reach out if we can help you with your future pastry needs!
chocolates melt
By LIN Z.
Response from Pastry Depot· Sep 21, 2026
Thank you for the review and order, Lin! Our team takes extra care when packing customers' orders and do our best to protect chocolate from melting, however it is hard to prevent when shipping Ground from our warehouse in Atlanta all the way to California. This is why we have our warm weather shipping disclaimer on all temperature-sensitive products and reached out to you prior to shipping your order to remind you of the melting risk and give you the opportunity to upgrade your shipping method. Please do not hesitate to reach out to us prior to placing your orders if you would like assistance determining which shipping method is best for you and your products - we are always happy to help!
Arrived in good time and product is as described
By Lily T.
Response from Pastry Depot· Sep 21, 2026
Hi Lily - Thank you so much for your order and review. We work hard to ensure our customers get their orders quickly and in good condition, so we love hearing you are happy with your experience. We hope to help you with your future pastry needs!
Excellent service, great product!
By Pat P.
Response from Pastry Depot· Sep 16, 2026
Thank you for your review, Pat! Our team aims to give our customers the very best service and products available. We are so glad to hear you are happy with your Pastry Depot experience!
Shipping was speedily and very well packaged, not one tart broken, Awsome!!!
By Clinton C.
Response from Pastry Depot· Sep 14, 2026
Hi Clinton - Thank you for your business and the kind review! We are so glad to hear your tart shells arrived quickly and in great shape. We look forward to serving you again soon!
Excelent peoducts and delivery
By Maria G.
Response from Pastry Depot· Sep 14, 2026
Thank you so much for the review, Maria! Our goal is to provide the very best products and service - we are so glad to hear we have made you a happy customer!
They ship everything super quick, and my shipments always arrive as advertised. Plus they have great prices. I often purchase their white chocolate pearls, and I literally can't find them for a better price anywhere else.
By Matthew B.
Response from Pastry Depot· Sep 10, 2026
Hello Matthew, thank you so much for taking the time to leave us such a lovely review! We’re so happy to hear that you’ve had such a great experience with our shipping, pricing, and products. We’re especially happy to be your go-to for white chocolate pearls! Thank you for choosing us, we truly appreciate your business! Please reach out to us with any questions or product requests, we are happy to help!
