Lousy customer service
Lousy customer service, Does not synch across multiple devices, no one answers at support. I'm finished
By eric E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
20 reviews
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Password Boss is a highly secure, feature-rich enterprise-class password manager that greatly simplifies password management and sharing for managed service providers (MSPs), small-to medium-sized businesses and teams. With users in more than 175 countries and the only password manager purpose-built for the unique needs of MSPs, Password Boss is an especially affordable solution for MSPs who want to confidently protect their and their customers’ passwords and critical data from the risk of security breaches.
Password Boss (passwordboss.com) has 20 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Lousy customer service, Does not synch across multiple devices, no one answers at support. I'm finished
By eric E.
At first t liked this program, however after using it for a few frustrating months I really hated this useless piece of rubbish. Pros: It can generate passwords for you Offers to update existing password when changed I like Android facial scan to login Allows easy access to url site login details. Cons: It works but for a number of sites it doesn’t despite the passwords being saved Doesn't always prompt to save passwords Only works in browsers... Really? The Android app is even worse I have a lifetime subscription There are much much better password managers.
By Taz
Password Boss freezes regularly and requires a complete reboot of my PC - if they ever fix it I will upgrade my review.
By Mahesi C.
Response from Password Boss· May 20, 2022
Thank you for letting us know about this. Your feedback helps us do better. Please reach out to [email protected] so that we may help you resolve this issue.