PassesReviews of passes.com

Creator was misleading on their offering I tried to ask for a refund and both Passes and the creator pointed at each other with none of them assuming responsibility, so be careful they make themselves non liable for whatever scam takes place on their site.

I took out subscriptions to Passes for Makenzie Raine and Olivia Rothfeld – which cost me over 90 USD. Both influencers were promoted as tennis players, but it soon became obvious that I'd been duped since the pair of them refused to talk about tennis at all (irrespective of the fact that I informed them that I wasn't interested in their photos and just wanted to chat about tennis). The scamming involves charging up to $100 to view bikini photos of themselves that are available FOR FREE on Instagram or Reddit. No actual chatting or messaging about tennis (or any other subject) ever took place – it's all about selling obscenely overpriced photos. Naturally, Passes help never bothered replying to my complaint. In fact they restricted my access on the Passes website after I complained. However, I appealed to my bank and was able to receive a full refund. Just like Pornhub, the Passes website needs to be banned and taken down.

After reading some of Passes Support’s replies here, they say they try to answer within 24 hours. They answer to creators within an hours apparantly. I have been trying for days but haven’t gotten anything back. My card keeps getting declined because it is a ‘high risk usage’ card?? I never had problems with my card on any other website. Support just doesn’t reply to my e-mails after the AI bot told me to contact them… I’m very disappointed since I just want to subscribe to a creator.

For creators, this might be a great system, but for fans, it’s a nightmare. Sending a single message costs fans money, yet you’d expect the creator to at least respond personally. Unfortunately, that’s not the case. Replies often come from AI or outsourced employees. You can test it yourself—ask a specific question only the creator would know, and you’ll receive a generic response, usually nudging you to spend more on unlocking content. It’s shameless, but business is business, and we’re the ones paying the price. As for Passes Support, dealing with them is like shouting into a void. If they respond at all, expect to wait at least two weeks. Having a platform like this is one thing, but seeing your favorite creator willingly participate is truly disappointing. It feels like a betrayal, turning what should be a genuine connection into nothing more than a cash grab.

You're not talking with the creator. The responses are a mixture of service agents and AI. The creator sends content to the platform and gets paid a commission on sales + hefty signing bonuses due to their latest VC round. At best it's an automated parasocial relationship that preys on the lonely. A sort of Disneyfied Onlyfans experience. Given their generic response, I thought I would add a key note from their terms & conditions: Creators may use third party companies, agencies or individuals to manage their account for them (including but not limited to the posting of content and answering of messages sent to the account), meaning that when interacting with a Creator you may be interacting with a third party company, agency or individual. Passes is not responsible for your interaction with, or the management of, a Creator account, nor is Passes responsible for ensuring your interactions are with the Creator themselves.

It is a fraudulent site par excellence. After your friends support you with an amount of money, they close your account.

been charged for a subscription out of the blue i hadn't even clicked on anything when checking what it was i couldn't find anything no proof of what I was charged for no active subscri[tion for $100 yet on my purchase history it says for a subscription payment but i have no membership for that amount i kept messaging them and they would see my message and continue to ignore it I had a few different people give me different responses none of them actually acknowledging what i said. They replied that I had an active subscription, I dont I had 2 that was for $20 not for $103 this is what I mean I've sent them multiple messages and get different people responding to them it's a joke not one has given me a a legitimate answer one said a system issue another said send screenshot of everything I showed them the purchase date and then I sent them the screen shot of the active subs still nothing and now I can't even access their Web chat this is a joke of a site and as you can see from other people's experiences I'm not the only one btw passes I did email you and you never hot back to me

My credit card company informed me of 3 transactions. I did not order anything. Stay away.