Monday, November 9, 2026 · Customer reviews of US businesses
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Excellent
50 reviews
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Passages Malibu is a licensed luxury residential addiction treatment center in Malibu, California, offering private alcohol treatment, drug treatment, prescription drug treatment, medically supported detox, and holistic care for individuals and families seeking help.Founded in 2001 by Chris and Pax Prentiss, Passages Malibu was created as an alternative to traditional rehab programs. Our approach focuses on individualized treatment planning, one-on-one therapy, clinical support, holistic modalities, and identifying underlying conditions that may contribute to alcohol or drug dependency.At Passages Malibu, treatment is not based on labels, shame, or a one-size-fits-all model. Each client receives a personalized treatment plan and works with a multidisciplinary care team that may include medical doctors, psychiatrists, psychologists, licensed therapists, chemical dependency counselors, fitness trainers, acupuncturists, hypnotherapists, spiritual counselors, and other holistic practitioners.Unlike many treatment centers that rely heavily on group meetings, Passages Malibu emphasizes extensive one-on-one therapy, private residential care, trauma-informed support, co-occurring mental health support, aftercare planning, and individualized clinical and holistic treatment. Our goal is to help each client better understand and address the physical, emotional, psychological, and lifestyle factors that may be connected to substance use.Our private Malibu campus is designed to provide comfort, privacy, and dignity throughout treatment. Clients receive care in a serene luxury residential setting with individualized schedules, holistic therapies, clinical oversight, medical supervision when appropriate, and compassionate support.Passages Malibu accepts many major private insurance plans. Our admissions team is available 24/7 to answer questions, verify insurance benefits confidentially, discuss treatment options, and help individuals and families determine whether Passages Malibu
Passages Malibu (passagesmalibu.com) has 50 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Passages has become so close to my heart. The staff, housekeeping, chefs, yoga Instructor, everyone has played such a huge part in my recovery. The connections I have made will always be with me. I love this place and will be forever grateful.
By Rachel G.
It's five years, now, since my experience at Passages. Five years of sobriety, of good choices, of access to the knowledge that the peace & strength to overcome any obstacle rests securely within myself. Five years of being rewarded for making the choice to commit to a better life, a better lifestyle, and a better understanding of why I used to make decisions that left me troubled. The truth is, I'm grateful I made all those "bad" decisions, because eventually they led me to Passages, where I learned more about myself than I expected to. In the best possible way. Practically speaking: the team of therapists, coaches, teachers, and staff took excellent care of me. The grounds were welcoming, the food was great, the beds were comfortable. Receiving focused one-on-one care from several therapists had tremendous value. Group sessions were an authentic representation of a community I recognized. Massage-therapy and acupuncture added a level of physical treatment that helped attune my body to the work being done in my mind. And the staff of "client supervisors," with whom I interacted while I wasn't receiving treatment, made the experience of living at rehab easy and, though this may sound strange, fun. Passages hired well. The team was just that, a team. Getting sober is not easy at first. It hurts. But once I made the decision to give rehab my full commitment, with all my heart, I found that the very same level of dedication to a better life was reflected all around me. Passages wanted me to succeed just as much as I wanted me to succeed. And together, we have. Five years healthy. Five years clean. Five years of a life I thought I'd never achieve. Make no mistake - I'm responsible for doing the work - but the team at Passages sure deserves the credit.
By Mack A.
Yes you need to treat the problems that you don't realize are making you sad and want to drink or get high (along with mental disorders) thank the Angels in heaven I saw a commercial their book in 2008. I've even got the book on cds in my car. They are amazing. Not everything works for everyone but this works for me. It would be my dream come true to go to a passages and feel the love and energy
By Shannon Jean D.
Every client who walks through the door at Passages will experience individual care from a team of therapists skilled in working to uncover the cause/causes of dependent behavior/s. I experienced compassionate, caring, professional care. The atmosphere promotes healing in every sense of the word. I am approaching five years free of the dependent behaviors that brought me to Passages. Passages changed my life. Passages gave me back my life. I am forever grateful.
By Lori T.
Choosing Passages was one of the smartest decisions I ever made. I am 39 years young and had been using drugs and alcohol for 20 of those years. I had been to several other programs, all 12 step, prior to coming to passages, none of them worked for me. Passages was different, it isn't a one size fits all. It is a such an uplifting experience, they focused on the good in me instead of the negative part. They helped me find a path of opportunity in life. With the help of everyone from their therapists and counsellors to the client supervisors, I was able to walk away addiction free and am really living life for the first time in my adult life. I am so grateful for everyone at Passages, I cant thank them enough. Create change and stay committed, Daniel Bruce
By Danny B.
I cant say enough good things about my experience at Passages, and hope more people open their minds, and recover. The program is amazing, and takes one on a journey, facing ones demons and conquering them. The lessons learned are used in my daily life. I no longer think about my addiction, its gone! I have developed strong coping skills, I have lots of fun, and I enjoy every day to the max. Just follow the instructions, use the tools, live laugh and love every day. I one wants to change to a well balanced and addiction free life, this is the place.
By Kenny K.
I went to Passages Ventura in July 2009. I was addicted to heroin for 7 years and other drugs from the time I was 13. When I came to Passages I had already been to several other treatment centers, all 12-step. Each time I left treatment I felt beat down, had low self-esteem, and felt doomed to be an "addict" for the rest of my life. At Passages I truly learned the subconscious and other conscious reasons I was self medicating and once I understood I was able to heal. The hypnotherapy and spiritual guidance was what helped me the most, but everything there was helpful. I would recommend this place to anyone suffering from addiction that is ready to change their life. Life CAN be so much different.
By Kathryn S.
