Never sent refunds for items returned
Never sent refunds for items returned. Don’t respond to emails. Horrible customer service!
By Brian K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
432 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PartzStop Store - home improvement and industrial parts, tools, cleaning supplies and home appliances mainly focused on heating, ventilation, air conditioning.
PartzStop (partzstop.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
432 approved reviews, newest moderated first
Never sent refunds for items returned. Don’t respond to emails. Horrible customer service!
By Brian K.
my part was never delivered and i have yet to get a response from the company
By cory D.
Reasonable price and prompt delivery. What more do you need.
By JOE K.
I receive wrong item and I contact customer service with email they don’t apply me anymore
By Hao J.
This part took entirely too long to ship. When the label was created FedEx gave a delivery estimate. The part wasn't even given to FedEx until a couple of days after it should have been delivered. In that time the outside temperature was in the teens and I had no furnace.
By Chris A.
Right part and fast delivery!
By Gary S.
Exactly as shown. Shipped quick. Sturdy box.
By Spencer
Part worked perfectly and was shipped in a very timely fashion.
By Nathan L.