Product was advertised correctly and…
Product was advertised correctly and worked great. Shipping was fast and arrival was prompt.
By Greg W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
432 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PartzStop Store - home improvement and industrial parts, tools, cleaning supplies and home appliances mainly focused on heating, ventilation, air conditioning.
PartzStop (partzstop.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
432 approved reviews, newest moderated first
Product was advertised correctly and worked great. Shipping was fast and arrival was prompt.
By Greg W.
They got the part to me but it was a substitute part as the old part was discontinued. That’s okay, but there was no instructions in the box and a missing connector to complete the installation. Sent multiple emails and support request, no response other than canned messages that said we don’t work on weekends. Called their number and the guy I talked to was deer in the headlights with my question... he quickly sent me over to tech support and there I sat for half hour listening to horrible music. So much for calls generally answered in 15 minutes. As they say, customer no service. Got your money now get out of here. My new part is in but with out the connector for the P2 connection, I don’t have a heat pump that operates. Very disappointed.
By Todd W D.
The part fixed my problem to the T . Great price!!
By Philip R.
Very serious and responsible on business. I'm very happy and satisfied
By DENNIS A M.
Right part - right price. Had the part to me in less than four days. I was very pleased
By Kelly W.
Fast shipment as advertised unit is now up and running thank you
By Edward G.
Great product, packaging, fast shipping
By Will
Shipped quickly product new in box as advertised.
By Jason G.