Parking Access, LLCReviews of parkingaccess.com

The process is such, you pay for the parking spot, the ride to the airport, and the return ride back from the airport. HOWEVER, if any of those process pieces fail, Parking Access will take Zero Responsibility for failure, but will assume all responsibility for it's success. They failed to pick me up from the airport, and I had to Uber to my spot after waiting for 35 plus minutes at the designated Courtesy Van location. The Double Tree Hotel took zero responsibility as well. I wasn't even requesting a full refund, just half, heck or reimburse my Uber ride. As a result, they failed to obtain more than 2 stars from me.

I never actually received a confirmation email.

The representative was very helpful BUT after booking I only received an e-mail conformation that I paid $37.04 with NO details as to date and hotel. I was still on the line with him and said I did not feel comfortable with this and I was told I would get a conformation email in 45 minutes. This was not acceptable. I decided to trust him and will wait to see if I do get a email.

The link said $8/day but was charged 11.95 with no option for AAA or AARP discount.

Going to the airport was on time and professional. When I got back was different story. Called hotel at 7:10 pm, and 3 more times.stayed at zone B hotel shuttle. Finally at 8:30 pm he showed up.. other customers who were with me going back to hotel said they called and waited more than 50 mins..the thing is,I still had to drive 80 miles to my destination after I got back to hotel,and after traveling all day,it was quite the letdown..used this service from Baymont twice before ,it was great!! Guys you need to tighten up the service