Warning to Contractors About This Company’s Unpaid Work Practices
This company used my work to submit to its client just to ensure timely delivery and meet deadlines. After that, they emailed me saying my contract was terminated and my payment was withheld. From what I’ve seen, this same situation has happened to hundreds of contractors. After receiving the termination notice, I reached out to the CEO, Phoebe Yao. I am quoting exactly what she wrote back to me: “Oh yea that's no good. Well we can see based on the quality if we used your work i think it's fair to compensate.” I am 100% certain they used my work and delivered it to their client, yet they still didn’t pay me. When I tried contacting the CEO again, she told me to reach out to one of her employees instead. She avoided everything she had previously said to me. If you’ve experienced the same, don’t stay silent, let the world know what happened to you. They hire remote contractors who are mostly non-US based, and their contract requires any disputes to be handled under U.S. legislation. They clearly take advantage of the fact that most contractors outside the U.S. cannot realistically fight back. They can silently withhold your hard-earned money. Payments are also consistently delayed for weeks even though they promise weekly payouts. There are always excuses, such as “QA is taking longer than expected” or “issues with the payment method,” etc.
By Son