Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,060 reviews
ParentgivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
my experience with Parentgiving is a beautiful journey. When I call The representative that I speak with knows what I and calling about even if I give a vague description of the item and if they don't have it they let me know that they don't carry it with and apology. they know me and treat me like they have known me for years.
By Jennie Humose purchasing supplies forJames H.
Tracking info is given as a possibility with order confirmation but is not really possible. Being able to anticipate delivery is critical.when a company is dealing with older folks who have mobility issues, especially in condo/apartment situations where secure delivery is not possible without recipient being home. Patricia was great, however!
By Kathleen
Excellent service... Excellent product!! My mom is a heavy wetter and these keep her dry all night...
By Jennifer
Ordering process is OK, the selection is as required but the delivery time is a bit much. Order placed 2/26/19 today is 3/5/19 and the product has not arrived as yet.
By Norman
Response from Parentgiving· Mar 8, 2019
Thank you for contacting Parentgiving.com and for taking the time to send us a review, your feedback is very important to us. Parentgiving is committed to continuous improvement of our products, our services, our business processes, and our customer relationships. A Customer Care agent contacted the warehouse the order was shipped on 2.26, and was in transit over the weekend, today , March 5, makes the 5th business day in transit, the order is out for delivery today Tues. 3.5, by the end of day , 98% of our items deliver within 2-4 business days with no delays. The snow storm in the North East most likely impacted the regular delivery process. A Customer Care Agent attempted to speak with you March 5 , and was only able to leave a voice message. Please use the coupon code APPRECIATION5 and receive 5% off and Free shipping on most items on our website. (some restrictions may apply). Feel free to contact Customer Service at 888-746-2107 if you have any questions or concerns. We sincerely appreciate your business and want to make every part of your experience with us as pleasant and satisfactory as possible.
I had no problem with the service product came in good time
By Christine
Easy ordering and very quick turnaround. Best price I could find anywhere for the product I was looking for.
By Peter
Excellent products at a reasonable price
By John W.
Excellent company. Great products. FANTASTIC customer service. What a pleasure to talk to everyone at this company. Keep up the good work.
By Mary
