Wrong size sent twice
Well, you were at 5 stars until last week. You sent my mom the wrong sized Dry Direct overnight undies TWICE! I couldn’t believe it! Once, ok. But TWICE in a row?
By elstondm
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,060 reviews
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Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
Well, you were at 5 stars until last week. You sent my mom the wrong sized Dry Direct overnight undies TWICE! I couldn’t believe it! Once, ok. But TWICE in a row?
By elstondm
Shipped Wrong Item - Shipped 1.75 oz. of Gaza Clear Moisture Barrier Ointment instead of 5 oz.
By Roger
Response from Parentgiving· Mar 9, 2023
Warehouse mis-shipments can occur. Please contact our customer service team at 888-746-2107, and they will be happy to remediate this issue.
Parentgiving has very good prices on the products they carry. Their Customer Service is very helpful. When they we’re unable to answer a question regarding a product, they gave me the manufacturer’s Customer Service phone number and I was able to get the answers I needed.
By Susu
You have the best product , bar none. And your shipping schedule is always right on track. I do wish they were not quite so expensive !!!’
By Cynthia
Great product. On time shipping.
By johnny
Customer service representatives are ALWAYS the most helpful, knowledgeable, and friendly people you could ever meet! In all the years I have dealt with Parentgiving, I have relied on their expertise and they have never disappointed. I would never shop anywhere else!
By Jim C. in C.
easy to order
By Richard
I ordered on line without any issues at all . I received my order quicker than I anticipated. Love your company’s name . Thank you for making it easy .
By Sandy