Great customer service
The people on the phone who answered my questions and solved the problems. This company is really top notch. Thank yous to them!
By Happy C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,060 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
The people on the phone who answered my questions and solved the problems. This company is really top notch. Thank yous to them!
By Happy C.
Your service and advice alone make this a five-star rating!
By L. C. M.
I always have excellent customer service when I need it.
By Shirley J.
Fast delivery, product always available.
By Rebecca G.
Immediate phone connection, quick response to my needs. New exactly what I needed. Great customer service.
By Lorena J.
The customer service person was very mean to me.
By Michael G.
Response from Parentgiving· Mar 10, 2023
The customer service representative simply explained to you that FedEx had delivered your order, and had provided photographic evidence of the delivery, and our shipping policy is that when carriers have evidenced the delivery of an order, it cannot be replaced, if it is subsequently stolen or otherwise found to be missing.
They where fast to ship and take care of us. Will do business again and recommend to others.
By Daniel C.
The products are great. Service is even better.
By John