ParchmentReviews of parchment.com

I ordered my high school transcripts, all I got was 1 report card from high school, a report card from middle school and a report card from elementary school. There was no record of my graduation date or anything else that's important.

I would give it 0 stars if i could- Ordered my transcript and never received any contact on it being put on hold. I just happen to find that out myself when looking for an update. Was told it was processing order only to find out AGAIN after looking for an update "order was cancelled due to them being able to find me in the system". Called them to get more information and was told "I could order another one, but I'll have to pay for it again". It should take 5 to 7 business days to get refunded. JOKE.... COMPANY IS A JOKE!!!!!

Absolute thrives and crooks! I ordered a transcript a month ago! My order confirmation said “electronic delivery” which made me believe I was as getting a pdf, oh no no I got a link to download my transcript which Expires! What a stupid policy! Send clients a pdf! Stop stealing their money!

I am a Bahamian student at BTVI in the Bahamas, I don't know why this institution uses parchment because parchment is horrible, I was trying make an order for an enrollment letter, the website was taking so long to load, I had to redo the process over again, BTVI has it's own payment portal on their main website it doesn't make any sense whatsoever to use two different payment portals to order a document

Ordered transcript thinking I would receive it in the mail after searching through my emails I discovered it was sent over a month ago. Once I attempted to download it said that my download period has expired and will need to purchase again if I desire the download I already paid for. I recommend everyone be cautious on using the services and be diligent on checking when your downloads are available to avoid confusion.

Poor customer service, nobody to call. The service is slow and the feedback on the page is very scarce.

Paid for the service. The company decided they would choose the wrong highschool for my transcripts then told me I'd have to pay again for their error.

I use this website for my transcrip and it was simply HORRIBLE. My transcrip got shipped 2 days after i purchased it which wasnt so bad but they said it would take a week to come but its 2 weeks now. I even called and they told me todays the 5th day when the email they send me said my transcript was shipped 8 DAYS ago make it make sense and now i have to loose this semester all because of this. Worse part—to receive it fast you have to pay 39 dollars and it STILL doesnt come fast cause my friend chose that option. IF I COULD GIVE THEM ZERO STAR I WOULD.