Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Parcelbound is a package forwarding services company that provides international users with their own USA shipping address that they can then use to purchase their favorite items from the USA. We then ship your items from the USA to your home country saving customers up to 75% on international shipping costs.
Parcelbound (parcelbound.com) has 8 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 6 reviews with 5 stars · Clear filters
Shipped many times from US to Australia using Parcelbound, very good service and trustworthy. Great rates as well. Will definitely keep using for my future shipments :)
By Katherine L.
Response from Parcelbound· Aug 20, 2021
Thank you! :)
I have used Parcelbound a few times now to ship things from The UK and the USA to Singapore, and have been amazed at the speed and efficiency of your service. In fact it is quicker to send things to Parcelbound than it is to have the company send direct to me here in Singapore. I have recommended you to a many people, and will continue to do so.
By sky
Living in Albania, I often buy stuff on Amazon that I can't get here. Sometimes the vendors won't ship direct so I use Parcelbound as an intermediary. Without fail they do their job superbly. No fuss, everything arrives quickly. Even Albanian customs fees are handled for me.
By Frank Z.
Parcelbound is a very efficient way to purchase items from sellers who do not ship directly to my country. A very efficient and user-friendly service. Well done.
By Sky H.
I have been using Parcelbound for about a year now. I can truly vouch for their focus on customer service. I hate to admit it, but I'm a customer who has lots of questions for companies before I do business with them (my dollar and trust are hard earned, right??) and sometimes AS I do business with them, BUT their customer team has been SO responsive and professional. They have gone over and above by sending items back to the sender when the sender sent me the wrong items etc... At first I was concerned that I could only reach them via email but they always get back to me within a day, sometimes within the hour...even on the weekends! Truly great service. I have saved so much in shipping from the US by getting my packages consolidated and I've recently started using their personal shopping service. Really great! I'm so happy that I came across this gem of a company. Truly great companies are really hard to find nowadays.
By Theresa S.
10/10 on international shipping handling. And extra ordinary customer service. Keep it up !!
By Huma
